Senior/Patient Service Associate (Dept of Child Development)

Company description:

KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a regional leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 830-bed hospital is a referral centre providing tertiary services to handle high-risk conditions in women and children. More than 400 specialists adopt a multi-disciplinary and holistic approach to treatment, and harness the latest innovations and technology for the best medical care possible.

As an academic healthcare institution, KKH believes that world-class clinical training and research are imperative in raising the standard of care. Hence, the Hospital has adopted a culture of innovation as it strives for world-class clinical leadership.

As we continually raise the bar on clinical excellence, we are sensitive to our patients' needs for a pleasant hospital experience - one where they receive seamless service and enjoy the warmth of compassionate care in a healing environment.

Job description:

You will perform counter and support duties at the Department of Child Development, KK Women's & Children's Hospital:

• Registration and billing of patients.
• Schedule patients' appointments.
• Attend to patients'/public enquiries.
• Perform routine procedures e.g. taking of height and weight of patient.
• Prepare and set up doctors' consultation rooms for daily usage e.g. examination/screening items are available for doctor to examine patients & cleaning of equipment and toys etc.
• Support Doctor's clinics, ensure doctors' orders are followed and services are entered correctly at all times.

Job requirements:

• GCE N /O /A /NITEC /ITE (Office Skills).
• Prior knowledge of Outpatient Appointment (OAS) preferred.
• Service-oriented with pleasant disposition and good interpersonal communication skills.
• Possess basic computer literacy skills - MS and Excel.
• Able to multi-task in a fast-paced environment.
• Good team player.
• Alert and meticulous.