The Role: The incumbent is responsible for the implementation of projects & initiatives to improve processes, financial and service deliveries. He/She will facilitate the team towards operational efficiency and effectiveness and ensure optimal use of resources.
Key Accountabilities:
Assists the Managers/ Director of Operation in the implementation of operation projects.
Review and streamline work processes to support quality clinical practice, drive new initiatives across organization and assist to ensure optimal operation effectiveness and efficiency.
Assist in emergency preparedness activities to ensure operational readiness to cope in the event of crisis.
Facilitate in clinical quality outcomes (e.g. facilitate in clinical improvement projects) as well as service standards initiatives (e.g. service expansions/renovations).
Assist with preparedness for hospital licensing certification/reaccreditation or any other governing bodies audits.
Provide general administrative support to the department.
Assist in sustainability initiatives and provide support to the planning and execution of hospital events.
Coordinate interdepartmental activities for the benefit of the hospital independently.
Undertake any additional tasks/projects as assigned by superiors.
Qualifications & Experience:
Diploma / Bachelor degree
Computer literacy
Good communication skills
Good interpersonal skills
Experience in minutes taking will be an advantage
Additional Requirements:
Responsive to calls and emails from team members
Judicious in management of sensitive and/or classified documents and information.