Senior Network Engineer

Responsibilities:

• Manage and establish priorities for design and maintenance of entire infrastructure inclusive of LANs, WANs, Internet, security and wireless implementation
• Day-to-day network support and new projects
• Respond to and resolve network-related incidents in a timely manner, minimizing impact on business operations
• Responsible for the commission, decommissioning and tech refresh of network devices
• Manage the smooth delivery of network operations in accordance with SLA
• Provide firmware updates for network devices
• Ensure network infrastructure complies with security policies
• Prepare and maintain assets to ensure availability
• Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems
• Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure
• Provide directions to the help desk team members to support daily operation
• Implement a central problem management route for information management users to handle queries and complaints
• Take measures of crisis management to control all effects that may arise from customer problems and complaints to avoid escalation
• Maintain process/procedural documents

Requirements:

• Degree in Computer Science or Engineering
• Minimum 3 years of related working experience in managing large enterprise IT Network infrastructure
• Possess in Cloud Technology / SD-WAN / WAN / VPN / Proxy skillset
• Experience in Network Access Control Solution / Skillset
• Proficiency in Firewalls, Wi-Fi, Network Switches, VPN Tunnelling, and VLANs
• CCNA Certification or Equivalent
• Good planning, organizational, analytical and problem-solving skills
• Demonstrate strong technical foundation and willingness to learn new technology and approaches
• Able to co-ordinate and collaborate with cross-functional team members