This is a German System Integrator with its Headquarters at Hamburg, Germany. Gold partner of Cisco status at their German HQ.
SUMMARY:
You will develop and implement individual network solutions and excel when it comes to troubleshooting. Occasionally, you will support the sales department as a technical pre-sales Subject Matter Expert (SME) and answer all questions related to the technical specifications and features of the products, designs, and solutions. You will develop, document, present, implement, and fine-tune network solutions. Furthermore, you will empower our customers in making informed decisions by developing workshops and training and conducting them onsite at their location.
RESPONSIBILITIES:
Engage customers and vendors to deliver a fit-for-purpose and future-proof solution design that meets their business objectives, adhering to project delivery framework and vendors’ product life cycle.
Develop and implement infrastructure projects adhering to project scope of work, timeline, budget, with quality.
Develop concise project documentation such as Low-Level Design, Migration/Implementation MoP, User Acceptance Test, User Guide documents.
Assist Sales or Solution Architect to specifications, Scope of Work, effort estimation in responding to customer’s request or RFP process.
Act as solution expert to support issue resolutions for project issues escalation that impact deliverables, quality, or timeline.
Provide technical expertise to other team members, as well as with other company teams in Singapore and globally.
Keep up to date with the latest technology products in network infrastructure to provide high-quality support in current and future services.