Senior Manager – Travel Agency

Job Description Update:

We are seeking an experienced and highly capable Senior Manager to join our travel agency. The ideal candidate will lead the development and execution of innovative travel programs and strategies, with a strong focus on expanding into the Chinese market while enhancing our offerings in Singapore.

Key Requirements:

1. Extensive Knowledge of the Chinese Market: Proven ability to explore and develop new travel markets and itinerary plans targeting tourists. Familiarity with key destinations, travel trends, and customer preferences in China.
2. Professional Experience: Minimum of 20 years of experience in the travel industry, with at least 15 years specifically in the Chinese travel sector (Not just a tour guide). Demonstrated management experience in travel agencies, including market expansion and strategic planning beyond guiding roles.
3. Singapore & China Market Expertise: Strong understanding of both the Chinese and Singaporean travel markets. Experience driving new initiatives and crafting engaging itineraries for tourists in both regions.
4. Language Proficiency: Fluent in Mandarin (listening, speaking, reading, and writing) to communicate effectively with clients, partners, and stakeholders in China. Proficiency in English to handle operational and managerial tasks in Singapore.
5. Educational Qualifications: Bachelor’s degree or higher in a relevant field such as Tourism, Business Administration, or Marketing.
6. Residency Commitment: Willingness to work and reside in Singapore for the long term.
7. Personal Attributes: High sense of responsibility, with the ability to adapt to a fast-paced work environment and manage work pressures efficiently. Strong leadership, organizational, and communication skills to guide teams and oversee large-scale projects.

Preferred Skills:

• In-depth knowledge of China's top tourist destinations, travel policies, and market dynamics.
• Proven success in developing partnerships with travel agencies, hotels, and other industry stakeholders in both China and Singapore.
• Experience in marketing and business development strategies tailored to Chinese tourists.