Senior Manager - Regional Operations Finished Goods

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.

Specific Accountabilities

1. Counterpart and deputy to Apple Head of Finished Goods, Asia Pacific.
2. Accountable for DB Schenker’s Finished Goods and Apple returns logistics regional operations across APAC.
3. Drive DB Schenker’s key contract logistics and corporate key initiatives including culture programs.
4. Work closely with the customer to drive key initiatives and scale planning for the operations in the APAC region for the Finished Goods business.
5. Oversee operational excellence within the finished good business through the establishment and maintenance of DB Schenker Operations Standards and Operations Excellence program (XSite). Identify and deliver continuous improvement initiatives, governing direct reports for reporting progress at monthly Operations performance reviews with the client.
6. Monitor productivity/scale within operations and facilities, and work with local countries on optimizing processes and scalability to continuously support customer volume growth.
7. Responsible for Regional alignment of processes across countries, and overall compilation and maintenance of SOPs.
8. Govern monitoring and regional reporting of operation’s productivity and work with local country/operations management teams to drive process optimization, productivity improvement, quality improvement, and cost reduction.
9. Establish various approved initiatives (people, process, system/data, layout) to deliver sustainable customer volume growth against the existing resource baselines.
10. Conduct regular internal/external Continuous Improvement workshops (opportunity identification and delivery approach).
11. Capture, analyze, and report CIP achievement against budgets, stretch targets, initiative/project benefits.
12. Overall driver for regional operations planning and special events control and reporting.
13. Conduct audits in the country operations to ensure process and documentation compliance, and quality.
14. Support governance for complete compliance for customer supplier responsibility (SR) requirements across the region.
15. Work closely with the IT Account Management team country to implement capabilities to improve reporting capabilities as well as potential EDI improvements with client’s systems.
16. Support implementation for new business projects; work with project management team to align on implementation schedules, driving operations process mapping.
17. Manage outstanding damage claims from clients.
18. Work with the countries to provide the best solution and tracking of CAR (Corrective Actions Report).
19. Responsible for monitoring P&L across the regional FG business and identifying critical areas for improvement to increase profitability across Finished Goods and RMA sites.

Skills Required

1. Finished Goods operations knowledge:

• Returns Logistics and domestic transportation operations knowledge in hi-tech industry.
• Experience in setting up or managing large scale warehouse operations.
• Ability to understand B2B IT systems and WMS to discuss/translate business requirements to IT counterparts.

Why DB Schenker?

1. Competitive salary package.
2. Opportunities for career growth and development, both locally & internationally.
3. Supportive and collaborative team environment.
4. Access to company-wide training programs and initiatives.

What’s Next?

Interested in this unique job opportunity? Submit your application today!