Senior Manager - Programme Management (CoPM - MOH Programmes)

Company description:

Synapxe is the national HealthTech agency inspiring tomorrow's health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere. Reimagine the future of health together with us at www.synapxe.sg

Job description:

Role & Responsibilities

Build Programme Framework

• Analyse in detail the national programmes landscape, respective operating model and guiding principles to distill insights for a strategy to bridge the gap and achieve the programme's outcomes.
• Develop the detailed engagement approach framework, resource planning, cost consolidation, financial projections/reconciliation for the necessary funding request and launch strategies (where relevant).

Manage and improve the programme

• Monitor and manage program execution from cross functional teams (demand management processes, budget planning, funding governance, resource allocation etc.).
• Coordinate with other Synapxe staff planners to assess impact of project changes that may affect the team's programme.
• Generate innovative ideas to enhance the programme's components such as engagement efficiency and documentation to meet anticipated user demands.
• Work with delivery team to forecast and anticipate programme needs or challenges beyond the current defined workstreams and funding timeline.
• Put up additional funding request in response to changes to strategy or product requirements.
• Reconciliation of resources and funding management and coordinate the investigation (if applicable).
• Work with entity leads to ensure proper documentation and structure in preparation for future audit.

Manage stakeholders

• Build partnership with internal stakeholders.
• Garner stakeholders' expectations and devise management strategy.
• Perform secretariat roles in communicating programme objectives and progress at key junctures to internal and/or external stakeholders.

Requirements

• Minimum 5 to 8 years in mid-large scale project management and/or delivery.
• At least 8 years of management/leadership experience by leading small to medium size team is an advantage.
• Strong leadership, people management, time management, problem solving, project management and conflict resolution skills.
• Self-motivated team player with ability to work under tight project deadlines.
• Experienced in journey experience mapping or service blueprint is an advantage.
• Domain knowledge in Healthcare operation process is an advantage.
• Detail oriented and meticulous in medium to complex cost planning.
• Strong presentation, interpersonal and organizational skills in a matrix reporting environment.
• Preferably Certified Project Management (SAFe, CSM, CITPM, ITIL etc.).

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Profile description:

The Centre of Programme Management is to establish and maintain project management standards, processes and best practices to ensure the respective programme in terms of planning the detailed engagement strategy, objectives, policies and funding. He/She performs detailed analysis and works with cross functional teams to derive key insights for further planning of work streams to achieve the programme's desired outcomes. He/She is able to see interconnections, anticipate operational issues across all parts of the programme and develop effective strategies to address them.