Senior Manager, Product Development and Management

Senior Manager, Product Development and Management

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Product Development Manager with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Product Development is seeking a self-motivated experienced professional to support the Head/Team Lead of Product Development on the development and implementation of customer-centric insurance solutions.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

We are looking for someone with:

• Minimum 8 years of relevant experience.
• Demonstrated experience in the development and implementation of customer-centric insurance solutions.
• Knowledge of basic insurance product pricing principles and financial metrics.
• Experience in working with multi-channel distribution and multi-product lines.
• Good project management, problem-solving and communication skills.
• Good written and oral communication skills.
• Good team player.
• University degree - Actuarial, Marketing, Business or Finance recommended.
• Working towards insurance/Finance industry education (i.e., FLMI, CFP, CLU, CFA, FSA) preferred.

On the job you will:

• Develop the product roadmap and key stories for the product line.
• Deliver customer-centric insurance solutions by involving the customers, our distribution partners and other stakeholders in our product development process.
• Manage the development, implementation and ongoing management of our product initiatives and other enhancements that align with our business directions.
• Key deliverables include detailed product specifications, policy contracts, point-of-sales product documents including cover page, policy illustration, product summary, bundled product disclosure document; as well as review of product, marketing and training materials. Some front-end systems testing and output document checking will be required.
• Support compilation of external and internal product information for product development and assist team lead in delivering effective product positioning and propositions.
• Assist team lead to meet deliverables required by the project managers and other departments as well as external service providers to ensure our product initiatives and related supports are delivered effectively and meet our customers and stakeholders' expectations.
• Collaborate with other teams on cross-functional initiatives.

Our commitment to you

• Our mission is to be a part of making Decisions Easier and Lives Better.
• A leadership team dedicated to your growth and success.
• A bold ambition and set of goals to be a leader in driving transformation in our industry.
• Our best. Every day.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid