Senior/ Manager, Office of Compliance

As the Senior/ Manager in the Office of Compliance, you will play a crucial role in safeguarding SingHealth's integrity and reputation by ensuring adherence to regulatory requirements and ethical standards. Working with the Head of department, you contribute to maintaining public trust in our healthcare system and fostering a forward-thinking compliance mindset. In addition, you would lead the efforts in leveraging technology and data-driven approaches to enhance our compliance programme.

Your job responsibilities include:

• Spearheading the development and implementation of automated compliance work streams and continuous monitoring or auditing systems for SingHealth, including identifying opportunities for applying data analytics, machine learning, and AI in risk and compliance operations.
• Ensuring data quality and integrity in all risk and compliance analytics projects.
• Designing and executing data-driven tests to assess the effectiveness of controls and procedures and recommend corrective actions to mitigate compliance risks.
• Developing and implementing data-driven monitoring dashboards and ensuring regular updates on cluster compliance to Senior Management and the Board.
• Overseeing the operations of the SingHealth Cluster Office of Compliance, ensuring it provides expertise, monitoring, and offers critical oversight on compliance matters.
• Developing and implementing Cluster Compliance programmes, projects and initiatives.
• Driving strategic alignment through collaborations with Cluster and Institutional stakeholders and providing advisory services on compliance.
• Collaborating with stakeholders to achieve risk management objectives.
• Supporting SingHealth internal special reviews and committees to ensure thorough investigation, performing root cause analysis and improving governance of processes.

Requirements:

• Degree in Data Science, Analytics or equivalent with at least 8 years of working experience.
• Practical experience in implementing continuous auditing/ monitoring project is preferred.
• Experience, knowledge and skills in the areas of audit, risk and compliance are preferred.
• Prior healthcare industry experience will be advantageous.
• Professional qualification such as CIA/ CISA/ CA is preferred.
• Experience in performing special reviews and forensic investigations will be advantageous.
• Good leadership, interpersonal and communication skills, with the ability to influence, persuade and work with staff of all levels.
• Team player with strong analytical and conceptual thinking ability.