Senior Manager, Human Resources

JOB PURPOSE

The Senior HR Manager supports the Head of HR in driving key HR initiatives, managing day-to-day operations, and aligning HR functions with the organization’s strategic goals. This role plays a pivotal part in payroll management, industrial relations, learning and development, and employee engagement, ensuring a compliant, efficient, and employee-focused HR environment.

KEY RESPONSIBILITIES

HR Operations Support

• Assist the Head of HR in managing day-to-day HR operations to ensure smooth and efficient processes.
• Act as a key point of contact for HR-related matters, providing support to employees and stakeholders.

Payroll Administration

• Oversee payroll processing to ensure accuracy, compliance, and timely salary disbursement.
• Collaborate with the finance team to maintain adherence to tax regulations and reporting standards.
• Address payroll-related queries and resolve discrepancies in a timely manner.

Industrial Relations

• Support the Head of HR in managing employee relations, including grievances, disciplinary actions, and conflict resolution.
• Build and maintain positive relationships with unions and employee representatives, where applicable.
• Ensure compliance with labor laws, industrial agreements, and regulatory requirements.

Learning and Development

• Collaborate with the Head of HR to assess learning needs and implement development programs to build organizational capability.
• Partner with department heads to design career development plans and succession strategies.
• Evaluate training outcomes and refine programs based on feedback and organizational goals

Talent Management

• Support recruitment and onboarding processes to attract and retain top talent.
• Work with the Head of HR to implement workforce planning strategies and close talent gaps.
• Contribute to initiatives that enhance employee engagement and promote a positive workplace culture.

Compliance and Policy Support

• Ensure alignment with employment laws, company policies, and industry best practices.
• Assist in policy updates and communicate changes effectively to employees.
• Support internal audits and implement corrective measures to maintain compliance.

Employee Engagement and Culture

• Drive the design and execution of initiatives to foster employee engagement and satisfaction.
• Work on action plans stemming from engagement surveys, addressing areas for improvement.
• Promote a culture of collaboration, recognition, and inclusivity across the organization.

Performance Management

• Support the Head of HR in executing performance management processes, including goal-setting and appraisals.
• Provide guidance to managers on performance feedback and development plans.

Stakeholder Collaboration

• Work closely with the Head of HR, department leaders, and employees to align HR initiatives with business objectives.
• Provide insights and recommendations to stakeholders on HR strategies and operational improvements.

HR Metrics and Reporting

• Collect and analyze HR data to support decision-making and strategic planning.
• Assist in preparing reports on key metrics such as payroll accuracy, employee turnover, and training outcomes.

Team Leadership

• Lead and mentor the HR team, fostering professional growth and collaboration.
• Promote a high-performance culture within the HR function.

SKILLS & QUALIFICATIONS

Education and Experience

• Degree in Human Resources, Business Administration or related discipline
• 8-10 years of HR experience, with at least 3 years in a managerial role.
• Experience in payroll management, industrial relations, and learning and development will be an added advantage

Technical Skills

• Proficiency in HR systems, payroll software, and HR analytics tools.
• Strong knowledge of employment laws, industrial relations, and compliance requirements.

Soft Skills

• Exceptional communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Strategic mindset with attention to detail and operational excellence.
• Ability to build and maintain relationships across all levels of the organization.

Remuneration

We offer a 5-day work week and an attractive remuneration package commensurate to the right candidates with qualifications and working experience. Fringe benefits for staff include annual leave, paternity leave, birthday leave, volunteering leave, medical scheme, life insurance, Employee Unit Purchase Plan and performance-based incentives.

Application

If you resonate with Link's vision and aspire to develop a rewarding career with us, please apply by clicking "Apply".

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strict confidence and used strictly in accordance with our Privacy Policy Statement for recruitment purpose only. A copy of the Statement is available on our website (Linkreit.com). Applicants not hearing from us within 6 months may consider their applications unsuccessful.