Senior Manager, Disability Case Management Program

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

DESIGNATION : Senior Manager, Disability Case Management Program (DCMP)

RESPONSIBILITIES

The Senior Manager / Manager works in the field of social work management. He/She should be qualified and trained to monitor and manage the organisation's strategic initiative, resource management, collaboration and corporate governance to ensure operational efficiency. He oversees strategic implementation, budgets the use of capital and human resources, develops professional development programmes, and initiates professional relationships across agencies. He also ensures operational and governance efficiency through supervision of a multi-disciplinary staff performance evaluation, and policy implementation.

He/She is qualified and trained to assist in managing interventions and programmes, performing community development work and uplifting the professional practice in Social Work. He guides multi-disciplinary teams to implement and evaluate casework and group work and also organises strategic community development initiatives, programmes and research. He serves as a mentor to social workers and supports their professional development.

An experienced staff who is meticulous, committed and possesses good problem-solving skills, the Senior Manager / Manager works in institutional settings, communities, Voluntary Welfare Organisations and hospitals. He also works in collaboration with other agencies and ministries in the course of his work.

Job Responsibilities

• Oversee the implementation of programmes and services for the team or centre
• Conduct needs and intake assessments for complex cases by taking into account the integration of a range of information
• Formulate and implement casework intervention plans
• Formulate and supervise group work intervention plans
• Develop workplan for the team or centre, in alignment with agency goals
• Oversee implementation of operational strategies for the team or centre
• Lead resolution of operational issues within the team or centre
• Develop service standards, performance indicators and operating guidelines for the team or centre
• Prepare budget and funding proposals
• Develop community development initiatives and evaluate its effectiveness across the organisation
• Lead development of specific programmes targeted at service gaps and service delivery issues
• Implement standards of care, organisational health policies, procedures and programmes
• Perform audits with adherence to organisation's audit framework

QUALIFICATIONS

• Bachelor Degree or Graduate Diploma in Social Work recognised by the Social Work Accreditation and Advisory Board (SWAAB)

OTHER INFORMATION

• Minimum 5 years of experience in Social Work practice
• Minimum 2 years of experience in Social Work supervision
• Minimum 2 years of experience in leadership or management
• Accreditation as Registered Social Worker (RSW) by SWAAB (Preferred)