(Senior) Manager - Compounding Hub (Facilities Development), 2-years contract

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The incumbent is tasked to lead the project planning and ensure the successful inception of the new facility. Scope of planning includes but is not limited to:

1. Coordinating workshops to refine operating model
2. Providing timely project status updates to senior management
3. Ensuring relevant processes comply with GMP standards
4. Formulating solutions for seamless interdepartmental workflows
5. Working with domain experts to design the operational and service protocol/SOPs
6. Acting as the main ops liaison personnel for CIFO-FD, BME, Finance, Synapse with the Clinical pharmacy team
7. Reviewing processes and integrating the Quality Assurance (QA) element

During operational state, the incumbent will conduct audits and devise frameworks to ensure optimal GMP compliant service standards. He or she will be the key point of contact for all operational issues such as inquiries, complaints, service lapses, and delivery schedules.

The incumbent will lead a team to support operations and administration, which may involve designing cost recovery measures and cost containment initiatives. All supporting contracts and procurement activities may be performed by the team.

Key Responsibilities

Primary Responsibilities and Duties:

1. Design and Planning of Facility
   1. Devise strategic planning roadmap & work towards the milestones.
   2. Coordinate stakeholders/subject matter experts for workshops.
   3. Formulate and integrate various components to ensure seamless workflow design of the facility/operations.
   4. Compile stakeholder requirements to support CIFO-FD in designing the specifications for construction RFP.
   5. Support the clinical team in relevant procurement.
   6. Support BME in designing RFP specifications for device procurement.
   7. Provide timely updates to senior management.
2. Operational Management and Service Delivery
   1. Establish interdepartmental processes & SOPs.
   2. Establish service framework and standards to evaluate performance.
   3. Collaborate with quality to include QA/QC elements.
   4. Work with the clinical team in the development, monitoring, review, and updating of product specifications for extemporaneous medicines prepared in the pharmacy lab.
3. Stable State Operations
   1. Lead a team in ensuring ops & admin support to the pharmacy team.
   2. Devise a robust billing framework to ensure cost recovery.
   3. Support the procurement of non-pharmaceutical and ALPS managed products (such as replacement CAPEX, Software, General services contract, etc.)
4. Others
   1. Participate in specific projects as and when required and undertake other duties as requested.

Key Requirements

• Masters or Bachelor’s Degree in Science, Pharmacy, Pharmaceutical Science, or equivalent
• >8 years of relevant work experience in new facility setup (preferably healthcare related)
• Extensive knowledge in pharmaceutical/biotechnology/medical device/healthcare industry, preferably with people management responsibilities.
• Extensive knowledge of quality control, quality management system and validations requirement, with third party customer/supplier or vendor management experience.
• Extensive knowledge in regulations and industrial guidance, and experience with technological transfer.
• Effective communication and leadership skills.
• High level of self-motivation, resourcefulness, discipline, and analytical skills.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extends far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfillment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.