Senior Manager, Audit & Advisory Services

This candidate will be accountable for planning, executing and completing audit projects (including key risk audits, key risk reviews, consulting, investigations and other special projects) with focus on both Wealth & Asset Management and General Account Investments for Asia regional and Singapore.

The candidate is also responsible for the delivery of high quality, professional, cost-effective, value-added and risk-based audit & advisory services within Asia. While remaining totally independent, the Audit & Advisory Services function provides added value by working with management at all levels to improve the management of various forms of risk. It provides assurance services to senior management and the board of directors which assist them in discharging their responsibilities for overseeing the management of risk in Manulife.

Responsibilities:

• Plan and execute on-site and off-site audit and advisory assignments (with focus on both Wealth & Asset Management and General Account Investments for Asia regional and Singapore) from an annual audit plan according to the Group’s audit methodology, departmental standards and regulatory requirements.
• Lead and execute audit and advisory projects including scoping, planning, fieldwork and reporting.
• Utilize advanced data analytics techniques to improve effectiveness and efficiency of the audit process.
• Manage regular and ad hoc meetings with business unit management and communicate audit progress, resolve audit observations and issues.
• Evaluate auditee’s verbal and written responses and present & articulate the audit issues and value-adding recommendations to improve control environment and efficiency and effectiveness of operations.
• Follow-up with auditees on the rectification of issues and implementation of corrective action plans.
• Assist Audit Director and above on working papers review and monitoring of project deliverables and deadlines.
• Assist Audit Director and above in developing audit plans based on the results of the annual risk assessment process.
• Assist Audit Director and above in preparing presentation materials for various committees and executive meetings.
• Assist in any other ad hoc tasks as assigned.

Qualifications & Requirements:

• 7+ years’ relevant experience from Big4/CPA firm, Risk and/or Compliance, or Data Analytics Functions of reputable financial institutions, preferably in wealth and investment management.
• Bachelor’s degree or above in related disciplines with relevant professional qualifications (i.e. CFA, FRM, CPA, CIA, CISA or equivalent).
• Strong knowledge of Data Analytics (Python, SQL, PowerBI, Tableau, etc.) and Agile Auditing are advantageous.
• Proficiency in written and spoken English and Chinese (Fluent in Mandarin/Cantonese is a plus).
• Strong presentation, articulation, and conflict resolution skills.
• Strong self-motivation and results-oriented professional.
• Team-oriented with a strong sense of ownership and accountability.
• Challenges the status quo and proactively suggests continuous improvement.
• Sound business judgment in assessing significance of issues and developing value added recommendations.

Problems/Challenges:

• Effectively communicate with business unit senior management and staff, presenting audit findings clearly and concisely, reaching agreement on solutions to risk management and operational efficiency issues.
• Utilize advanced data analytics techniques and innovative testing solutions to reveal value-adding issues and advisory points.
• Analyze business processes and controls over diverse operations across Asia, identifying key risks and control deficiencies, and developing practical and value-added recommendations.
• Prioritization and time management in a multi-tasking environment.
• Need to work overtime to meet internal or external deadlines.
• Establishing credibility and maintaining sound business relationships with management and staff.
• Occasional business travel within Asia.

When you join our team:

• We’ll empower you to learn and grow your career.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are valued.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make decisions easier and lives better. To learn more about us, visit our story.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace diversity. We strive to attract, develop and retain a workforce as diverse as the customers we serve, fostering an inclusive work environment. We are committed to fair recruitment, retention, advancement and compensation practices without discrimination based on race, ethnicity, religion, gender, age, disability, or any other protected ground.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants requesting reasonable accommodation during the application process. To request accommodation, contact recruitment@manulife.com.