Senior Library Executive, Communication & Outreach (R00019520)

The Office of Information, Knowledge & Library Services seeks an enthusiastic and passionate individual to join the Communication & Outreach team to execute strategic communication initiatives and stakeholder engagement activities using skills and knowledge in event management, logistics, publicity tools and social media and provide a wide range of administrative and management support for the team.

Responsibilities:

• Execute engagement activities for the various stakeholders, e.g. undergraduates and postgraduates.
• Monitor the team’s role based email and resolve enquiries from the central enquiry management system.
• Act as key liaison to communicate directly with stakeholders, e.g. school and college administrators and library colleagues to facilitate their requests.
• Coordinate logistics required for major library events, activities, and initiatives.
• Coordinate the setup and takedown of exhibitions or displays within library premises with both internal and external users.
• Conduct research and seek recommendations for purchases required for the team’s events and projects.
• Contribute approved content to website and social media channels.
• Maintain content calendar for the team.
• Monitor and recommend potential trends and topics in social media and website developments for the team’s review.
• Coordinate and monitor the progress of design requests and production of promotional materials for the library.
• Distribute promotional materials to various publicity channels and platforms.
• Perform administrative tasks which includes rostering of staff and Student Assistants, budget tracking, and procurement.
• Collect, organise and perform basic analysis of key statistics.
• Source, recommend and secure the appropriate catering, gifts, display accessories and equipment.
• Maintain the team’s inventory of gifts, marketing collaterals, exhibition accessories, and equipment.

Requirements:

• A recognised Degree in any discipline or a diploma holder with extensive working experience.
• Knowledge and experience in the use of Microsoft Word, Excel and PowerPoint.
• Knowledge and experience in organizing workshops, events and activities.
• Knowledge and experience in using web and social media tools.
• Knowledge of content management systems and online educational tools will be advantageous.
• At least 2 years working experience in a marketing or communications role.
• Experience with designing and supervising direct marketing materials.
• Good oral and written communication skills.
• Service and user oriented.
• Self-motivated and able to work independently.
• Strong interpersonal and communication skills.
• A good team player.
• Creative with an eye for design.

We regret that only shortlisted candidates will be notified.