Senior/ IT Engineer

Responsibilities:

1. Assist to manage IT functions including hardware maintenance, software application and hardware upgrades, data migration and system installation. Provide hardware support for printers, monitors, Desktop PCs, Laptops, smartphone devices.
2. Work with the team to plan and execute the selection, installation, configuration and testing of Company’s IT Hardware.
3. Manage, maintain and back up company’s IT network and desktop systems on a regular basis.
4. Identify, investigate and research user questions and problems as well as isolating and resolving information systems problems.
5. Manage/participate in new setup or upgrade of systems, and monitor system utilization.
6. Perform problem management (analysis for frequently occurred incident – solve root cause) and troubleshooting of network operating problems, desktop applications, hardware cause identification and resolution.
7. Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures. Responsible for hardware and software licensing and compliance.
8. User management and general support of application systems and work closely with application and infrastructure teams.

Requirements:

1. Minimum a Diploma.
2. At least 3 years of relevant experience.
3. Proficient in setting up Windows 2016/2019 servers with good knowledge in hardening and securing of Wintel systems.
4. Competent in the administration of Active Directory, Group policies, DNS, DHCP.
5. Competent in supporting Windows 10/11 OS, Microsoft 365 services, and other common desktop applications.
6. Relevant experience in the installation and administration of VMware ESXI and vCenter.
7. Relevant experience in configuring and troubleshooting firewalls and network switches. Sound knowledge of networking concept or CCNA certification would be beneficial.
8. Good knowledge of PowerShell/Batch scripting.
9. Able to work independently or as a team.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.