Senior HR Operations Manager

The objectives of the position are:
a) to manage a team of HR professionals and provide a broad ranging end to end HR Operations service to a Company comprising around 1000+ colleagues
b) to lead and develop the Corporate Travel function of Lidl & Kaufland Asia, be accountable for leading all people, processes, technology, and strategy.

What you'll do

• Lead and oversee the day-to-day HR operations & travel, ensuring adherence to established policies, procedures, and legal requirements across Asia.
• Collaborate with cross-functional teams and stakeholders to identify opportunities for process improvements, automation, and streamlining of HR operations & travel.
• Develop, implement, and enhance HR operations & travel policies, processes, and guidelines to ensure efficiency, compliance, and alignment with best practices.
• Monitor and manage HR compliance with applicable laws, regulations, and industry standards.
• Lead HR & travel projects, system implementations, and process enhancements, ensuring successful execution within defined timelines and budgets.
• Drive and stay up-to-date with industry trends and advancements in HR operations & travel, recommending and implementing relevant changes where necessary.
• Build relationships with corporate travellers, and manage any escalated travel issues, providing prompt and suitable solutions.
• Provide guidance and support to HR team members, fostering a positive and collaborative work environment.
• Stay informed about industry trends and exploring opportunities for innovation and improvement.

What you'll need

• Degree holder in Human Resources Management or related disciplines, with at least 8 years solid regional experience in HR operations.
• Well versed in Employment Ordinance and other related legislations of Hong Kong, Singapore and/or other countries in Asia.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
• Exceptional leadership abilities, with a track record of effectively managing and developing high-performing teams.
• Excellent communication and interpersonal skills, with the ability to build relationships, collaborate with stakeholders, and influence across all levels of the organization.
• Strategic mindset, with the ability to align HR operations & travel with broader organizational goals and objectives.
• Ability to adapt to change, embrace innovation, and drive continuous improvement.
• Independent, detail-minded and self-motivated with great initiative.
• Proficient in Microsoft Office such as Word, Excel, PowerPoint.
• Good command of written and spoken English.

What you'll receive

We are dedicated to fostering a family-friendly culture and work environment. We are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems. Working at Lidl & Kaufland Asia is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here.

Market Leading Remuneration Package:

• Annual wage supplement and discretionary bonus
• Life Insurance
• Medical Insurance

Supportive Environment:

• Out of Office leave for important appointments
• In-house training courses
• Training sponsorship scheme

Work-life Balance:

• 5-day week
• Competitive Annual Leave
• Charity, Community and Sporting Events