Senior Housekeeping Supervisor

Reporting to the Housekeeping Manager, or whoever he might delegate to, be responsible for the operational requirements of the Housekeeping Department. Duties includes:

• Works with Housekeeping Manager to achieve the cleanliness and sanitation standards of the guest rooms, public space of the hotel, including supervising the work quality of housekeeping team
• Conduct checks and inspections daily at Hotel & Conference Centre to ensure high standards of cleanliness are achieved at all times
• Take charge of room projects and plan out cleaning schedule e.g. curtain washing, deep clean schedule etc.
• First Level planning of shift schedule of team
• Supervise and ensure team’s daily smooth and safe running of the housekeeping operations
• Plan and maintain inventory of guest supplies, cleaning supplies, linen
• Assist in sourcing and selecting suppliers on Housekeeping supplies
• Prepare reports, documentation for the management and assist with administration work for the department
• Coordinate, train and supervise Room Attendants to ensure day to day housekeeping standards are met
• Reports on maintenance issues and inventory stock
• Supervise the linen room operations as when and where required
• Handles general housekeeping duties in assigned guestrooms or public areas
• Provides assistance to guest queries and resolve any guest’s feedback or issues with housekeeping
• Ensure harmonious relationships within the Room Attendants & Public Area Attendants
• Any other ad-hoc duties assigned by the Housekeeping Manager

Job Requirements

• Minimum 2 years’ housekeeping supervisor or team leader experience preferably in hotel or cleaning industry with supervisory experience
• Proactive, meticulous with a can-do attitude
• Able to work weekends and public holidays
• Day Shifts only