Senior Housekeeping Supervisor

Responsibilities:

• Works with Housekeeping Manager to achieve the cleanliness and sanitation standards of the guest rooms, public space of the hotel, including supervising the work quality of housekeeping team.

• Conduct checks and inspections daily at Hotel & Conference Centre to ensure high standards of cleanliness are achieved at all times.

• Take charge of room projects and plan out cleaning schedule e.g. curtain washing, deep clean schedule etc.

• First Level planning of shift schedule of team.

• Plan and maintain inventory of guest supplies, cleaning supplies, linen.

• Assist in sourcing and selecting suppliers on Housekeeping supplies.

• Prepare reports, documentation for the management and assist with administration work for the department.

• Coordinate, train and supervise Room Attendants to ensure day to day housekeeping standards are met.

• Provides assistance to guest queries and resolve any guest’s feedback or issues with housekeeping.

• Reports on maintenance issues and inventory stock.

• Ensure harmonious relationships within the Room Attendants & Public Area Attendants.

• Any other ad-hoc duties assigned by the Housekeeping Manager.

Requirements:

• Minimum 2 years’ housekeeping supervisor or team leader experience preferably in hotel or cleaning industry with supervisory experience.

• Proactive, meticulous with a can-do attitude.

• Able to work weekends and public holidays.

• 5-Day Work Week (Day Shifts Only).