Senior / Field Service Engineer

Senior / Field Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Asst Ops Manager

Your role and responsibilities

As a Service Engineer, you will be responsible for executing Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Reporting to Service Manager, you will be delivering quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB. Your responsibilities:

1. Execute after sales business activity for Variable Speed Drive including inspection, preventive & condition-based maintenance, troubleshooting, repairs and commissioning. May require some knowledge and hands-on servicing on the Motor/Generator.
2. Actively coordinate with Operation Supervisors for optimal service potentials from regular customer interactions.
3. Proactively involve in self-learning and practical exposure for continuous competence and productivity improvement.
4. Maintain high level of personal leadership on safety and quality on work performed as well as documentations.
5. Report early any technical/contract/quality/program/cost issues to management, along with recommendations for resolution.

Qualifications for the role

• Diploma, ITC or equivalent in Electrical/Electronics Engineering with at least 3-5 years hands-on Repair and Service experience on electrical equipment.
• Knowledge and hands-on experience on LV & MV VFD, or Motors will be an advantage.
• Strong Electrical or Electronics Engineering fundamental knowledge. Knowledge on theory, structure, application, testing methodology and component fault diagnosis/analysis will be beneficial.
• Strong self-discipline with initiative and learning spirit, positive & responsible attitude, and teamwork.

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime, and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure, and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory