Senior Executive / (Senior) Assistant Manager, Nursing Administration (Quality & Innovation)

Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position
Nursing Administration works with Nursing leadership to oversee a range of functions including quality, innovation and technology, education, professional development, operations, information technology, risk, finance, strategy, infection control and sustainability.

The job holder will play a key role in supporting the quality and innovation functions in the Nursing department. This existing position plays a crucial role in driving quality improvements and implementing innovative solutions, with a particular emphasis on AI and robotics applications in nursing care including management of research grant. The successful candidate will contribute to our ongoing project involving robots to assist in nurses' work.

Key Responsibilities

Nursing Quality & Innovation

• Assists in managing the day-to-day operations of the Nursing Department, ensuring high standards of patient care and staff performance.
• Leads quality improvement initiatives, identifying areas for enhancement and implementing best practices.
• Spearheads innovation projects, particularly those involving AI and robotics in nursing care.
• Collaborates with the robotics project team to develop, implement, and evaluate the effectiveness of robotic assistance in nursing tasks.
• Analyzes data and prepares reports on quality metrics and innovation outcomes.
• Conducts training for nurses and colleagues on both quality improvement, new technologies and innovative care practices, including facilitating quality improvement workshops.
• Ensures compliance with healthcare regulations and organizational policies. Supports Nursing in compliance with audits’ standards.
• Participates in interdepartmental meetings and committees to represent the Nursing Departments’ quality and innovation interests.
• Supports Nursing Innovation and Technology Workgroup in the capacity of secretariat, including administrative support and coordination with external parties for innovative projects.
• Supports Nursing in managing and administering research grants, ensuring compliance with grant requirements, timelines, and budgets.
• Establishes and maintains relationships with funding agencies, potential partners, and other stakeholders in the healthcare innovation ecosystem.
• Facilitates, coordinates and supports Nursing Leadership with the department annual workplan.

Secondary Responsibilities and Duties

• Leads and/or supports projects and initiatives of the Nursing Department.
• Provides secretariat support to the Nursing Department when necessary.
• Consolidates, reviews, and analyzes periodic and ad-hoc statistical and management reports.
• Undertakes any other tasks assigned by the Section Heads, Assistant/Deputy Directors of Nursing and Chief Nurse.

Key Requirements

• Bachelor’s Degree in Business / Engineering / Industrial Design / Healthcare preferred or a degree from a recognized institution.
• Demonstrated knowledge of quality improvement methodologies and innovation processes in healthcare.
• Strong understanding of AI and robotics applications in healthcare, or willingness to learn.
• Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint.
• Excellent communication, interpersonal and problem-solving skills.
• At least two years of experience in facilitating workshops and conducting training.
• Ability to lead and motivate teams in a dynamic healthcare environment.
• Self-motivated, able to work independently to meet timelines in a fast-paced environment.
• Experience with project management, particularly in technology implementation.
• Familiarity with data analysis and statistical tools.
• Knowledge of lean management principles and Six Sigma methodologies.
• Understanding of innovation technology in healthcare settings.
• Good team player with effective communication.
• Embrace the NUHS mission and demonstrate the NUHS values.

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extends far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfillment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.