Senior/Executive, Clinic Operations (Healthcare)

Responsibilities

• Carry out fortnightly analysis of the above departments revenue performance and activity targets and to achieve their departmental goals.
• Prepare and develop the department's annual business plans, budgets and projection of performance targets.
• Ensure that departments are provided with the necessary support and resources to successfully deliver clinical services, monitoring and meet their KPIs.
• Develop, implement, review and report on key performance indicators and to submit a Monthly Departmental Operations & Management Report to senior management.
• Ensure that all departmental regulatory, safety and quality processes and ethics requirements, operating procedures etc are kept up to date.
• Ensure that departmental SOPs are created and maintained in order to ensure consistent and compliant working practices
• Coordinate upgrading and expansion of current services including renovations and equipment acquisition etc
• Maintain an up-to-date knowledge of industry trends and establish beneficial business networks for the advantage of the Company.
• Any other duties as determined

Requirements

• Min Diploma in Business, or at least 2 years relevant experience in healthcare setting or clinic operations
• Problem-solving and decision-making skills, with a focus on quality improvement and patient-centered care
• Excellent interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders
• Good team player with drive, initiative and ability to work independently
• Able and willing to multi-task and work in fast-paced environment
• Competent in MS Office