Senior Executive / Assistant Manager, Office of CMIO

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

Office of CMIO (Chief Medical Informatics Officer) supports CMIO projects that ensure the digital innovation and transformation journey of NUH. This includes cluster-wide projects as well as national projects that require the integration of the Next Generation Electronic Medical Record or ‘NGEMR’ to ensure smooth implementation with no or minimal impact to the ground operations.

Key Responsibilities

Data Compliance

• Work with relevant stakeholders to establish the data governance and compliance process that are practicable.
• Assist in advising internal management on the implementation plan for new data governance and compliance processes.
• Support in implementing new policies and procedures by engaging the relevant stakeholders.
• Provide advice to NUH staff on all data and research compliance-related queries.
• Evaluate all NUH research and non-research requests and ensure they are executed in accordance with NUHS policies.

User Access Governance

• Assist in establishing and reviewing IT procedures to ensure controls are adequately established to align with the IT governance framework.
• Support in implementing new user access policies and procedures by engaging the relevant stakeholders.
• Facilitate the periodic review of the organization-wide System Role-Based Access Matrix.
• Support in resolving ID requests pertaining to clinical applications and research projects.

IT Audit Management

• Assist in establishing a risk-based IT audit workplan and determine the scope of review in conjunction with the institution Chief Medical Informatics Officer (CMIO).
• Work with key stakeholders to ensure that the audit work carried out adequately addresses the key risks in the organization within a required timeline.
• Work with key stakeholders to ensure management action plans for control issues identified are followed up in a timely manner.
• Work with the CIO Office to prepare the requested IT audit items requested by auditors.
• Assist in delivering ad-hoc projects which include, but are not limited to investigations, policies and procedures, training, etc.

Key Requirements

• Bachelor's Degree from a recognized institute.
• At least 1-2 years of working experience.
• Prior experience in IT management, healthcare, or business analysis will be an added advantage.
• Inquisitive, meticulous, and possess good logical, analytical, and process flow skills.
• Possess good knowledge in Microsoft Excel.
• Able to work independently with minimum supervision and meet deadlines.
• Excellent written and oral communication skills desired.
• Fresh graduates are welcome to apply.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extends far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfillment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.