Senior Executive (Alumni Relations and Engagement)

Main Duties and Responsibilities

• Attend to alumni’s queries and feedback via various communication channels and face to face interactions in a timely manner.
• Manage the alumni database and ensure timely updates of alumni records.
• Develop strong alumni network and lead in planning and executing local and overseas engagement activities.
• Manage and ensure online social media engagement as well as corporate website information updates on alumni services and initiatives.
• Work on featuring alumni success stories regularly.
• Track effectiveness of all aspects of alumni engagement and benchmark against best practices.
• Prepare and review the services/platforms currently offered to alumni and develop new offerings.
• Seek regular feedback from Alumni Focus Group Discussions and surveys on needs and expectations of alumni.
• Connect Alumni’s companies to Career Services Team for employment/outreach opportunities.
• Manage the budget resources for all alumni activities.
• Provide required statistics and reports.
• Work with recruitment teams to promote PSBA programmes for alumni’s progression and upgrading.
• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any field with 5- 8 years of experience
• Strength in relationship building and management.
• Good accountability to drive the team towards the targets set.
• Able to initiate ideas in improving the student experiences and work in a team orientated environment.
• Possess good communication and interpersonal skills.
• Ability to do in-depth engagement amidst various groups of alumni.
• Willing to work on evenings/ weekends where required