Senior Events Manager, SEA

Senior Events Manager, SEA

Job no: 524411
Brand: FCM Meetings & Events
Work type: Full time
Location: Singapore
Categories: Corporate & Group Travel

Responsibilities:

• Build and sustain client relationships and collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve client-related matters.
• Manage suppliers and vendors to deliver value to customers and meet company revenue objectives.
• Consult with clients during research of venues ensuring requirements are met in meetings and events specifications.
• Prepare estimated budgets and communicate budgetary information to clients throughout the sourcing process.
• Utilize preferred vendors for quality of service; minimize risk and maximize pricing advantage.
• Negotiate supplier contracts for the best possible prices and concessions to meet client expectations.
• Keep abreast of new destination options and seasonal offerings.
• Work with Group Travel Consultant to book group and event air travel and ensure accurate air manifests are provided to the Client.
• Determine and arrange detailed program needs (i.e. room set-up, entertainment, décor, function times, audio visual, menu selections, on-site/off-site events, DMC operations, ground transfers, etc.).
• Facilitate the creative direction and fulfillment of program-related communications materials.
• Negotiate and contract selected hotels, DMCs, and vendors based on client’s final requirements.
• Track and manage hotel and vendor attrition, cancellation, and deposit schedules.
• Update budgets during planning and prepare final budgets; communicate budgetary information to clients throughout the process.
• Manage program data, ensuring data integrity and client reporting.
• Provide on-site program assistance; oversee all arranged details of the program.
• Ensure internal and external reporting requirements are met.
• Review supplier bills for accuracy and ensure timely payment and final billing processes.
• Perform post-event reconciliation on assigned events.
• Reconcile all final participation data for accurate final attendee report.
• Manage to FCM M&E Standard Operating Procedures and Service Level Agreement metrics.
• Develop and maintain relationships with clients to ensure repeat and new business.
• Protect confidential information of FCM SG - Meetings and Events.
• Work independently in the absence of supervision.
• Assume and perform other duties as requested.

Qualifications:

• Minimum 5-8 years of experience in the MICE industry; experience in TMC preferred.
• Strong negotiation and relationship building skills.
• Experience in handling corporate MICE Groups.
• Strong network in the travel industry (DMCs, vendors, hoteliers, transporters, etc.).
• Experience coordinating and finalizing with vendors for smooth project execution.
• Comfortable traveling with senior executives and premium groups.
• Highly sophisticated communication skills, both written and verbal.
• Good product knowledge of Destinations and MICE group operations.
• Strong MICE Corporate experience and market relations.
• Ability to deliver in a fast-paced dynamic environment.
• Reasonably traveled with strong destination knowledge.
• A passion for travel and the travel industry.
• Self-motivated, independent with strong interpersonal skills.
• Ability to multi-task and communicate effectively in a fast-paced environment.

Work Perks:

• Competitive market salary.
• Relevant training courses and tools for success.
• Generous remuneration structure.
• Fun and energetic culture.
• Work-life balance with paid annual leave.
• Travel perks with industry discounts.
• Career advancement opportunities.
• Reward & Recognition events.

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven individuals who desire a rewarding career in a supportive environment.