Senior Director, Sales Operation & Strategy

Job Description

1. Strategic Planning & Execution: Partner with Sales Leadership to define the 3-year strategic roadmap for cloud business growth, including market prioritization, customer segmentation, and GTM (Go-To-Market) strategies. Lead annual planning cycles (e.g., budgeting, quota setting, territory design) to align with corporate objectives. Drive market expansion initiatives (e.g., new country entry, vertical-specific plays) and evaluate ROI for strategic investments.
2. Sales Operations Excellence: Own end-to-end sales operations processes: forecasting, pipeline management, quota allocation, and performance reporting. Design and implement scalable tools/dashboards to monitor KPIs (e.g., win rates, deal velocity, ACV). Identify operational bottlenecks and lead process improvements (e.g., lead-to-cash cycle, sales enablement programs).
3. Data-Driven Insights: Analyze market trends, competitive dynamics, and customer behavior to inform strategic decision-making. Build business cases for new initiatives (e.g., pricing models, partner programs) and track post-launch performance. Deliver executive-level presentations to communicate insights and recommendations.
4. Cross-Functional Collaboration: Work closely with Finance, Marketing, Product, and Partner teams to align resources and execute joint priorities. Support Sales Leaders in coaching teams on operational best practices.
5. Strategic Projects: Lead high-impact projects such as M&A integration, sales force restructuring, or new product launch support. Drive adoption of emerging technologies (e.g., AI/ML tools for pipeline analytics) to enhance sales productivity.

Position Requirement

1. Education: Bachelor’s degree in Business, Economics, Engineering, or related field. MBA preferred.
2. Experience: 10 - 15 years in sales operations, strategy consulting, or business analytics, with 3+ years in cloud/IT industry.
3. Global Market Knowledge: Deep understanding of cloud adoption trends and cultural nuances across Global markets.
4. Technical Skills: Advanced proficiency in Salesforce CRM, Tableau/Power BI, Excel, and SQL. Familiarity with cloud economics (TCO models, consumption-based pricing).
5. Soft Skills: Exceptional stakeholder management and executive communication. Ability to thrive in ambiguity and lead cross-cultural teams. Fluency in English & Mandarin as this role will need to collaborate with relevant team in China.
6. Preferred: Experience in top-tier strategy consulting firms (e.g., McKinsey, BCG) or cloud hyperscalers (AWS, Azure, GCP). Certifications in cloud platforms (e.g., AWS Certified Cloud Practitioner).