Technology Business Analyst, Senior/Lead (Risk & Compliances/ KYC / AML / CDD)

Senior Digital Business Analyst (Banking)

At Avanade X, we believe in the power of people to make what matters. With data, creativity and engineering working together, we’re here to help clients imagine what’s possible, put technology to work for people and create a greater enduring impact in the world.

Our Digital Business Analysis team collects and analyzes requirements and solves client problems using solutions. It serves as a liaison between Avanade clients and consultants, particularly during initial project phases. Together we do what matters

Purpose: The primary purpose of this role is to enable change in an organizational context, by supporting better decision making, through defining needs and business requirements, supporting the delivery, user acceptance testing (UAT) and change management, working independently on fast paced projects and/or enhancements across a range of project portfolios.

Minimum Qualifications:

• Relevant qualification in Information Technology, Business or related fields.
• Significant experience in a Digital/Technology business analysis role.
• Experience working for Technology Projects within Banking / FSI Clientele, preferably in:
• Ms Dynamics CRM / Power Platforms
• Wealth Management
• Risk & Compliance (e.g.: risk and compliance, KYC, AML, CDD etc.)
• Experienced managing Change Requests and good client management skills to deliver by timeline.
• Demonstrated understanding of all aspects of the software development life cycle.
• Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.
• Proven ability to interpret information, identify patterns, trends and links that inform decisions and solutions.
• Demonstrated ability to partner and collaborate effectively with stakeholders to establish strong professional relationships and influence outcomes.
• Demonstrated business requirement documentation skills.
• Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information.
• Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence.

What you’ll do:

• Identify organizational challenges and opportunities through consultation with business representatives during the idea generation and framing stages of the project lifecycle or enhancement initiation to ensure high-level business requirements are gathered for projects and/or enhancements.
• Plan and coordinate business analysis techniques required and assess progress of analysis and estimation activities.
• Facilitate effective workshops, understanding stakeholders work environment and their needs versus wants.
• Define requirements for projects and/or enhancements in collaboration with stakeholders and delivery team members.
• Perform decision and gap analyses between business requirements and stakeholder needs.
• Provide technical advice to the business and support technology delivery in the clarification of requirements, current system functionality, workflow and process design.
• Support the user acceptance testing and change management activities in the rollout of the delivered solution.
• Plan and produce quality communications that are clear, concise and easy to consume, taking into consideration stakeholder preferences.

Key Stakeholders and Relationships:

Internal:

• Business Stakeholders: Work closely with senior business stakeholders to agree on key business requirements to be delivered.
• Teams: Work closely with relevant teams such as Delivery, Applications, DBAs, server administrators, security team, testing team to ensure that changes for development are made in accordance with desired outcomes.
• Project Managers: Engage and provide updates on progress regarding deliverables as required.

External:

• Consultants and Service Providers: Engage with external consultants to deliver projects as required.

Enjoy your career:

• Some of the best things about working at Avanade
• Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

A great place to work:

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, but to also lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on:

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by:

• Accelerating the impact of our people
• Amazing the client
• Prioritizing what matters
• Acting as one

Learn more:

To learn more about the types of projects our Avanade X team works on check out these client studies:

• Seattle Goodwill – Microsoft Dynamics 365 | Avanade

Interested in knowing what’s going on inside Avanade? Check out our videos:

• Avanade X | Avanade
• Avanade X | Avanade

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. Avanade has 30,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.