Senior Cross Technology Technical Architect

Job Profile Summary

The Senior Cross Technology Technical Architect is an advanced subject matter expert, responsible for working with colleagues and contributes to the development and design of complex solutions based on their technical knowledge across two or more technology domains.

This role is required to complete the overall technical design and build of the large, complex elements of the solution to meet a client’s business requirements.

Key Responsibilities

• Provides detailed and specific advice regarding the application of their specialism(s) to the organization's planning and operations.
• Responsible for solution design, business development and transition of projects from presales to delivery as well as ongoing sales support.
• Selects and applies appropriate design standards, methods and tools, consistent with the agreed enterprise and solution architectures and ensures that these are effectively applied and adopted.
• Guides successful implementation and execution of system solutions.
• Contributes to the development of solution architectures in specific business, infrastructure or functional areas.
• Maps business processes and relationships clearly, in line with the solution features, and ensures that the recommended approach supports the overall scope of the solution.
• Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
• Provides pre-sales technical support and expertise in analysing client requirements, in conjunction with the client’s current infrastructure, architecture, system capabilities and business challenges.
• Responsible for influencing and guiding members of the Sales team to ensure that they are equipped to close deals.
• Provides input to the requirements baseline and investigates, manages and applies authorized requests for changes to base-lined requirements, in line with change management policy.
• Develops the technical design document to match the solution design specifications.
• Leads the scope of work determination, product pricing and RFP/RFI responses and assists with the decision to pursue or abort a deal.
• Manages client proof of concept (POC) initiatives, which require appropriation of appropriate resources, and setup and delivery of the POC.
• Provides coaching and mentorship to junior Technical Architects.

Knowledge and Attributes

• Advanced product knowledge integrated with deep technology understanding.
• Advanced understanding of the vendor’s products, business and technology positioning.
• Ability to establish and create excellent client relationships with their technical expertise.
• Ability to develop and leverage their advanced knowledge of reference architectures.
• Ability to continuously maintain knowledge of trends and development in technology domains.
• Advanced knowledge of the problem domain that their systems are to provide solutions for.
• Advanced knowledge in core frameworks used.
• Advanced understanding of key vendor subscription models such as Cisco EA 3.0.

Academic Qualifications and Certifications

• Bachelor's degree in information technology, computer science or information systems or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Vendor product, sales and technology certifications.
• Software and programming languages, for example, C++.
• SAFe Scaled Agile certification advantageous.
• Relevant vendor and industry certifications, for example, Cisco, Microsoft, Oracle.

Required Experience

• Advanced track record as a developer and architect of new systems/solutions.
• Advanced work experience working as a systems administrator or network engineer.
• Advanced client engagement and development consulting experience.
• Advanced experience managing expectations when balancing alternatives against business and financial constraints.
• Advanced experience in a variety of architectures for specific domain or specialization.
• Advanced designer and development know-how.
• Advanced project management experience ensuring timeous delivery of client solutions.
• Advanced experience presenting technical solutions to non-technical audiences.
• Advanced experience working in an agile development environment.

Additional Career Level Description

Knowledge and application

• Applies advanced wide-ranging experience and in-depth professional knowledge to develop and resolve complex models and procedures in creative ways.
• Directs the application of existing principles and guides development of new policies and ideas; Determines own methods and procedures on new assignments.

Problem solving

• Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information.
• Exercises judgment in selecting methods, evaluating, adapting complex techniques and evaluation criteria for obtaining results.

Interaction

• Frequently advises key people outside own area of expertise on complex matters, using persuasion in delivering messages.

Impact

• Develops and manages operational initiatives to deliver tactical results and achieve medium-term goals.

Accountability

• May be accountable through team for delivery of tactical business targets.
• Work is reviewed upon completion and is consistent with departmental objectives.