Senior CRM Executive

Job Responsibilities:

• Oversee and enhance the CRM system, ensuring it meets business needs and runs smoothly.
• Manage CRM-related projects from planning to execution, including customization, integration, testing, and deployment.
• Ensure accurate data transfer into the CRM system and maintain data integrity.
• Develop training materials, conduct user training sessions, and provide ongoing system support.
• Work closely with internal teams and external vendors to ensure seamless system integration and functionality.
• Gather feedback from users and recommend enhancements to improve system efficiency and user experience.

Requirements:

• Strong experience with CRM Systems and mobile apps including customization and integration.
• Ability to translate business needs into system solutions and workflows.
• Experience in handling multiple projects, meeting deadlines, and ensuring smooth implementation.
• Strong ability to work with both technical teams and business users to deliver effective solutions.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com