Senior Control Room Supervisor / Control Room Supervisor

Summary
The Senior Control Room Supervisor / Control Room Supervisor is responsible for leading a team to run operations
smoothly (managing manpower and resources) to minimize complains and ensure on time delivery to our
customers.

Duties and Responsibilities

• Prepare and check attendance of subordinates
• Prepare monthly Catering flight schedule for distribution to user departments
• Oversee on-going operations in Catering Control and to ensure:
  Catering orders received from the Airlines are acknowledged, processed, and updated
  Messages received from the Airlines are acknowledged and conveyed to the relevant departments, section
  heads, individuals, OE DPT and MCO for action
  Ensure the Control staff duly carries out printing sequence for the Daily Aircraft Food Supply Sheet
  Ensure Catering charges for the handling of Ad hoc flights are costed by Food & Beverage (F&B)
  Department and the charges are made known to Ground Services Division, Apron Department
  Ensure cash collected for the handling of Ad hoc flights are handed over to F&B department on the
  following working day
• Attend to handling of Ad hoc Flights Catering and ensure coordination in the activities required for processing
  of the Flight’s Catering Uplift
• Liaise with Catering Purchasing Section on the requisition of non-stock items required by the Airlines (scheduled
  or ad hoc)
• Ensure security and proper use of the Section's petty cash funds
• Liaise, communicate and co-ordinate with Operations Sections on changes in Catering Menus of delayed flight,
  when these are known
• Ensure compliance with all workplace safety, security, and health policies and procedure
• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• GCE 5 “N” levels or 2 “O” levels
• Minimum 2 years’ experience
• Minimum 1 year in a supervisory or leadership role
• Must possess minimum LTA Class 3 License