Senior Commercial Digital Ecosystem Excellence Manager, APAC

Senior Commercial Digital Ecosystem Excellence Manager, APAC

Onsite Location(s): Singapore, SG

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Purpose Statement

Boston Scientific is seeking an experienced Senior Commercial Digital Ecosystem Excellence Manager to lead and enhance quality processes across our digital, AI, and data-driven platforms. This pivotal leadership role is designed to uphold the highest standards of quality and compliance within our digital ecosystem, encompassing AI solutions, automated testing frameworks, and cloud infrastructures. Focusing on Continuous Integration / Continuous Deployment (CI/CD), portfolio, and release management, you will play a critical role in ensuring the stability, performance, and compliance of our commercial and clinical applications. Your mandate is to guarantee that all processes - from development through deployment - align with Boston Scientific’s internal policies and regulatory standards while driving innovation in quality through automation and AI technologies.

Who You Are:

You are a seasoned leader in digital ecosystem excellence, possessing deep knowledge of digital platforms and automated testing. You thrive in environments demanding stringent compliance with healthcare regulations and excel at promoting operational efficiency through advanced automation techniques. Your keen eye for detail and a solid understanding of the Agile framework empowers you to lead teams effectively, optimizing quality processes throughout the software lifecycle to ensure a stable production environment. You are passionate about continuous improvement, data-driven decision-making, and the application of digital and AI technologies to elevate system performance.

The Opportunity:

You will collaborate closely with various capability leaders, product development teams, and business units to ensure the stability and reliability of Boston Scientific’s digital and AI systems. You will oversee end-to-end quality assurance processes, and manage CI/CD pipelines, service management, and automated testing solutions to ensure all applications meet regulatory standards and business requirements. By implementing best practices in quality, you will ensure that our digital platforms, including AI systems, are robust, reliable, and ready for market demands. This role involves working cross-functionally to facilitate smooth releases while adhering to industry standards (HIPAA, GDPR, PDPA), effectively managing the intersection of innovation and regulatory compliance.

Key Responsibilities

1. Portfolio and Release Management
   • Oversee the digital and AI product portfolio, ensuring all releases comply with quality and regulatory standards
   • Manage release cycles, aligning them with business goals and coordinating cross-functional teams for seamless deployments
   • Maintain a strategic view of the QA roadmap to ensure continuous alignment between development, quality, and business stakeholders
2. CI/CD and Automated Testing
   • Lead the design and implementation of automated testing frameworks for digital and AI applications, ensuring robustness and scalability
   • Optimize CI/CD pipelines for smooth integration of new features and releases, guaranteeing stability across all environments
   • Embed automated testing as a core component of the CI/CD process for early defect detection and resolution
3. Change and Service Management
   • Manage change processes in compliance with Boston Scientific’s internal policies and healthcare regulations
   • Ensure well-documented change approval processes, minimizing deployment and upgrade risks
   • Collaborate with product management to ensure continuous system availability and stability, proactively addressing potential issues
4. Compliance and Risk Management
   • Ensure all QA processes and digital systems adhere to healthcare regulations, including HIPAA, GDPR, PDPA, and other global standards
   • Collaborate with the Data Analytics team to implement data governance protocols for secure handling of sensitive healthcare data
   • Work closely with Regulatory and Compliance teams to confirm all applications and releases meet global standards for medical devices and digital health platforms
   • Identify production environment risks proactively, implementing mitigation strategies to ensure business continuity
5. Quality Leadership in Digital & AI Initiatives
   • Lead QA efforts for AI-driven systems and digital health applications, ensuring compliance and performance standards are met
   • Collaborate with AI and digital transformation teams to integrate quality standards into new digital health solutions, emphasizing user experience and operational excellence
   • Drive continuous improvement initiatives, leveraging AI and data analytics to enhance testing and monitoring systems
6. Cultivate a high-performance culture by mentoring and developing a team of QA engineers, testers, and analysts
7. Champion the adoption of Agile methodologies, ensuring QA integration into the broader Agile development process
8. Lead iterative testing practices, embedding quality into every stage of the development lifecycle, from planning to release

Required Qualifications

1. Bachelor’s degree in Computer Science, Information Systems, or a related field
2. Minimum of 15 years of experience in solution architecture, with significant expertise in data engineering, integration strategies, and AI
3. At least 10 years in a leadership role, managing teams of data engineers and business analysts
4. Proven experience in the healthcare or medical device industry is highly desirable
5. Strong understanding of data integration, AI solutions, big data platforms, and cloud infrastructure (AWS, GCP, Azure)
6. Expertise in healthcare regulations and compliance standards, including HIPAA, GDPR, and PDPA
7. Proven track record of leading cross-functional teams in building data strategies that drive digital transformation within the medical device sector
8. Strong organizational and influencing skills, with the ability to educate cross-functional teams on technology capabilities
9. Excellent verbal and written communication skills
10. Ability to balance complex technical requirements with business goals and regulatory frameworks
11. Solution-oriented mindset with a history of tackling complex challenges and delivering impactful solutions
12. Strong adaptability to changing business conditions while proactively driving projects to completion
13. Proven ability to collaborate closely with global architecture design organizations
14. Experience participating in global architecture communities and aligning implementation strategies

Preferred Qualifications

1. Master’s degree in Computer Science, Information Systems, or in a related field
2. Experience in digital health platforms, healthcare data management, and collaboration with medical device companies
3. Expertise in leading large-scale integration projects focusing on regulatory compliance and innovation in medical technology
4. Familiarity with business intelligence tools such as Tableau and Power BI
5. Ability to analyse raw data to derive actionable insights for optimizing digital solutions
6. Strong understanding of user experience, digital platforms, and content strategy within the healthcare context

Requisition ID: 594855

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!