Senior Business Excellence Manager

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

• Spearhead the Singapore country monthly business review (MBR) process with top management. This involves curating a data-driven narrative that showcases the sales organization's performance against strategic goals, identifies key trends and opportunities, and aligns with the broader company vision.
• Thought leader/partner to support head of departments and lead strategic projects within country as and when needed. This includes conducting market analysis, identifying key growth areas, reviewing sales organisation structures and focus.
• Own and optimize sales funnel and processes. In particular, this requires close tracking of lead generation and assignment metrics, and periodically reviewing processes both internally and also with functions such as marketing and acquisition sales teams.
• Translate complex sales data into actionable insights. Leverage analytical expertise to translate complex sales data into clear concise, impactful recommendations and presentations for management, to ensure decision making is grounded in robust data analysis. Track metrics to monitor performance and identify growth opportunities for growth.
• Provide leadership to team including business analysts, sales operations and lead generation/assignment executives.

Qualifications

• Bachelor's degree in Business, Analytics, or related field; MBA preferred.
• 5+ years of experience in business operations, analytics, or strategic roles.
• Proven track record of translating complex data into actionable business insights.
• Experience managing cross-functional teams and stakeholders.
• Strong project management skills with ability to meet tight deadlines.
• Excellent communication and presentation abilities.

Required Skills:

• Proficiency in data analysis and visualization tools.
• Strategic thinking and problem-solving capabilities.
• Team leadership and people management expertise.
• Stakeholder management and executive communication.
• Business process optimization experience.

Personal Attributes:

• Results-oriented with strong attention to detail.
• Collaborative mindset with ability to influence without authority.
• Adaptable to changing priorities in a fast-paced environment.
• Proactive approach to identifying and solving business challenges.

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable attitude but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

As a part of the application process for this role, we will transfer your Job application details to our Application Tracking System.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.