Senior Business Analyst

Senior Business Analyst

Full-Time

The Agency

In a rapidly evolving technological landscape, our 'digital creative agency' continues to redefine itself, guided by a steadfast commitment to melding human-centric thinking with cutting-edge technology. At the core of our mission is the desire to leave a lasting, positive impact on the digital world. If you're passionate about the digital realm and dedicated to shaping a better future through your work, we'd love to hear from you.

The Team

As a Senior Business Analyst, you will join our dynamic technology team. This team is driven by innovation and a relentless pursuit of pushing the boundaries of system and application. They engage in extensive research, rigorous review, iterative processes, and the creation of meaningful interactions between our clients' products/projects and their intended users. The technology team comprises a Tech Director, Lead Developers, and Developers specializing in website, mobile application, backend and infrastructure functionalities.

The Role

In your capacity as a Senior Business Analyst, you will collaborate closely with senior stakeholders to comprehend our clients' business objectives and ensure alignment between the development team and the chosen technologies.

To excel in this role, you should possess versatility and offer solutions for both short-term and long-term projects. Articulating system designs and delivering exceptional user experiences will be key components of your responsibilities.

Job Description and Responsibilities

Business solutioning

• Manage and contribute to at least 2 projects concurrently.
• Develop, analyze, prioritize, and organize requirement specifications, data mappings, diagrams, and flowcharts for developers to follow.
• Develop test cases for the stakeholders to follow and ensure developer’s output fits the QA plan and requirement.
• Translate highly technical specifications into clear, technical / non-technical requirements.

Business Analysis

• Formulate use cases and translate them into practical and effective technical solutions.
• Develop test cases for stakeholders to follow and ensure developers' output aligns with the QA plan and requirements developed.
• Identify, prioritize, and execute tasks within the software development life cycle.
• Develop software solutions by assessing information needs, consulting with users, studying system flows, data usage, and work processes, and investigating problem areas.
• Determine operational feasibility through evaluation of analysis, problem definition, requirements, solution development, and proposed solutions.
• Collaborate with the team to brainstorm and create meaningful product backlog for the clients.
• Collaborate with the team and client to create meaningful artefacts for the clients.
• Bonus: Showcase personal projects or substantial contributions to Open Source projects that demonstrate a passion for engineering and product development.

Team Collaboration

• Ensure timely delivery of tasks and deliverables from team members.
• Collaborate with cross-functional teams, including project managers, design, and client, to comprehend end-user requirements.
• Lead the solutioning process within a team of 3 - 5 members.

Requirements

• Attention to detail, strong planning skills, and effective communication.
• Proven experience as a Business Analyst, with 3 - 6 years of progressive responsibility.
• Experience in working on large-scale projects.
• Proficient in software and analytical skills.
• Strong understanding of database maintenance principles and data security.
• Excellent analytical skills.
• Comfortable interacting with internal and external stakeholders to establish effective solutions.
• Comfortable with guiding and mentoring junior Business Analysts.

Good to Have

• Knowledge of UX/UI principles.
• Understanding of Agile/Scrum methodologies.
• Understanding of eDM platforms [Acoustic, SendGrid, etc].
• Experience with Sitecore.
• Database management skills.
• Possession of relevant technical certifications.

If you thrive on attention to detail, meticulous planning, and clear communication, and you're ready to roll up your sleeves to tackle complex challenges, we invite you to join our team as a Senior Business Analyst.