Senior Associate, Know Your Customer Specialist

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans, and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region based on account relationship management, service differentiation, product development, and rigorous credit standards. The position is part of the Anti-Money Laundering / Know Your Customer (“AML/KYC”) – Customer Onboarding and Review (“CORE”) team within the COO Office in IBG. The CORE team is a centralized specialist team established to scale independent, quality, and effective management of money laundering / terrorist financing risks during onboarding and Customer Due Diligence (“CDD”) reviews.

Responsibilities

• Conduct CDD for New-to-Bank prospect onboarding and existing customers reviews.
• Work directly (or through the Relationship Managers) with prospects and existing customers for timely onboarding and prompt completion of reviews.
• Guide prospects and existing customers in providing the required KYC information and documents (which include account opening forms, KYC Questionnaires, Risk Assessment forms).
• Perform KYC Screening, review past transactions, conduct enhanced due diligence, and assess the AML / CFT / sanctions risk of prospects and existing customers.
• Escalate potential risk concerns in a timely manner and make risk calls where appropriate.
• Be proactive in identifying opportunities for operational efficiency and AML effectiveness and suggest viable solutions.
• Actively engage and work with relevant Projects / Initiatives stakeholders for stronger partnership, including providing segment-specific feedback during user requirement gathering, solution design, including user interface / user experience, and represent the designated team in user acceptance testing, where applicable.
• Work with SG CORE Team Leads to identify respective representatives, where necessary.
• Liaise with designated SG CORE SOP Specialist to develop new SOP in conjunction with Projects/initiatives roll-out.

Requirements

• A degree holder with minimum 5 years of AML / KYC experience, preferably in onboarding and review of corporate customers in the banking industry.
• Good verbal and written communication skills.
• Sensitive to operational and financial crime risks.
• Ability to multitask and manage a high number of priorities in a fast-paced environment.
• Ability to work with stakeholders across different functions.
• Client-centric while balancing risk and controls.
• Interest in process/workflow improvements.
• ACAMS or ICA professional certification is a plus.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.