Senior Associate, Document Checker (Structured Trade), Institutional Banking Group Operations ([...]

Business Function
Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Checking of documents under Documentary Credit for both Import and Export.
• Advise documents checking status to client, whether compliance or discrepant.
• Co-ordinate with Processor and or STMO (Structured Trade Middle Office) where applicable on the documents and process flow.
• Ensure adherence to Department SOP, Bank Policies and Guidelines.
• Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures.
• Ensure smooth processing of day-to-day transactions within stipulated Service Level Agreement.
• Ensure assigned duties and ad-hoc tasks are duly performed.
• Perform trade sanctions screening, LLI checks, identifying red flags and escalate as per Bank Procedures.
• Conduct transaction monitoring, follow-up on end-to-end process handling for structured deals and provide regular status updates to STMO (Structured Trade Middle Office).
• Address any swift query from Bank pertaining to the documents checked and provide appropriate response for Processor to reply to the Bank.
• Be customer-centric and manage effectively from clients and stakeholders on trade technical query and/or documentary checking status; Provide solutions and/or recommendations.
• Liaison with clients on unclear instructions and obtain proper documentation before handling transaction to Processor.
• Manage daily workflow to meet and exceed client expectations.
• Identify areas for process improvement.
• Achieve to meet Goals Setting (KPI).
• Participate in ad-hoc projects and assignments.
• Participate in assigned UAT and LV for system enhancement and implementation where applicable.

Requirements

• At least 6-8 years working experience within a bank in Documentary Credit documents checking, preferably in the Structured and Commodity finance environment.
• Client service oriented.
• Ability to exercise sound judgement on transaction monitoring and escalation of red flags.
• Proficient in application of UCP600, ISBP, URR725, ISP98 and Incoterms.
• Good working attitude and positive mindset.
• Ability to work effectively, independently and a team player.
• Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders.
• Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.