Senior Associate, Departure Experience, Airport Operations Planning

Company description:

Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs key functions of airport operations, air hub development, retail and commercial activities, infrastructure development, and airport emergency services. CAG also manages Seletar Airport, and through its subsidiary, Changi Airports International, it takes Changi's presence beyond Singapore's shores through consultancy projects and investments in foreign airports. Come join us today!

Job description:

We are looking for motivated individuals with a passion for the aviation industry. You will work closely with our business partners such as airlines and ground handling companies to manage performance standards and support terminal operations, particularly in departure processes such as check-in, security, transfer, and boarding. In the age of digitisation, you will be expected to work with system partners to innovate and improve the experience for passengers. You will also be involved in projects, policy formulation, and data analytics to improve service quality and enhance the operations of Changi Airport, ensuring it continues to be the world's most awarded airport.

Requirements:

1. Good Degree in any discipline
2. Self-motivated and independent worker
3. Good written and verbal communication, multi-tasking, and project management skills
4. Creative thinker who loves to innovate
5. Enjoys working in a dynamic environment
6. Candidates with working experience in the aviation industry will have an added advantage