Senior Associate, Account Management

Fitch Solutions Sales team is currently seeking a Senior Associate, Account Management based out of our Singapore office.

This role focuses on building client relationships and driving revenue through enhancing clients work flow, directing the end-to-end relationship management of your user base, managing all renewal processes and cross selling within existing accounts. There is a high degree of collaboration between other teams to execute the sales growth strategy; enhance our high quality, high functioning, research products; and to produce a top tier customer experience.

What We Offer:

• Be part of the highly motivated and driven team within an exponentially growing business
• Opportunity to accelerate Sales career by servicing a broad range of players in the Asia-Pacific financial market.
• The chance to be part of an amazing team culture that values innovation, dedication, and excellence.
• Hybrid working and a workplace truly appreciates diversity, equity, and inclusion.

We’ll Count on You To:

• Manage and build strong relationships across a book of key clients
• Drive account expansion across existing accounts, targeting positive net retention rates
• Demonstrate new features & products from the platform to clients
• Attend relevant industry conferences and events
• Develop pricing strategies to upsell and cross sell additional products & services
• Engage with senior decision makers and influencers at existing clients to understand future business / product opportunities
• Maintain up to date records of client interactions via our CRM

What You Need to Have:

• Minimum 2 years of relevant account management experience in Capital Markets, B2B Sales or Business Development
• A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sell-side & advisory community.
• A track record of managing & growing a book of enterprise clients, e.g. minimum of $1m+ book of business.
• Ability to plan and prioritise important tasks and work with accuracy and attention to detail
• Effective written and verbal communication skills conveying messages accurately and concisely.
• Team player, but also able to work effectively alone.

What Would Make You Stand Out:

• Existing relationships / network within the South Asia financial markets community