(Senior) Assistant Manager / Manager, Operations Support Services (OSS)

About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position
As an (Senior) Assistant Manager / Manager in Operations Support Services (General Services), you are a key player for procurement of services as well as management of services and projects undertaken by the department. This role requires the incumbent with good technical background, engineering knowledge, cost management and contract administration skills.

Key Responsibilities

1. Reports to the Head Operations Support Services (OSS)/ General Services in NUH, the incumbent will be responsible for providing administrative and operations support for various functions for the hospital.
2. Manage operation and systems as well as review and improve the functional units in OSS/General Services.
3. Ensure timely review of service/lease/license contract terms and conditions and costs of services/contracts.
4. Assist with the department’s logistics, equipment and services including procurement, inventory, payments and records management.
5. Assist with the review and updating of the department’s policy, SOP documents, training plans for staff, emergency response plan for the department and financial budgeting.
6. Work with the various functions to manage and review the feedback/incidents and ensure corrective action and necessary follow-up.
7. Work with staff from various functions to initiate different types of projects (A & A, Rejuvenation, Improvement) and supervise their implementation.
8. Work closely with internal departments/clinics and external agencies to coordinate operations, compliances and collaborative partnerships.
9. Any other duties as specified by the supervisor.

Key Requirements

1. Bachelor Degree in any discipline.
2. 5 years or more of related working experience.
3. Excellent written, interpersonal and communication skills.
4. A critical thinker, self-motivated and able to work as part of a team in a fast paced environment.
5. Competent in IT skills (Microsoft Word / Excel / PowerPoint) and visualization tools.

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together. Working in healthcare offers satisfaction that extends far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning. Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.