(Senior) Assistant Director, HR Operations (3-year renewal contract)

A*STAR Human Resource (HR) Division’s vision is to develop all staff to their fullest potential and to help them make meaningful contributions to the organisation and to Singapore. A*STAR HR aspires to provide valued HR services to attract, develop, motivate and retain the best talent to help A*STAR achieve its mission.

The HR Division comprises the Recruitment, HR Planning and Policy, Talent Management, HR Analytics, HR Operations, and HR Partners departments.

Responsibilities

1. Lead the team to review and streamline benefits related policies, guidelines and processes. Implement improvements, including system enhancements and changes, or in other ad-hoc projects, to enhance efficiency and effectiveness.
2. Lead the team to conduct random audits of the benefits provided and address the abnormalities through the use of technology and data analytics.
3. Manage the outsourced benefits vendors (such as Employee Benefits insurers and Insurance brokers, staff wellbeing and wellness service providers, and corporate attractions system developers) and review the relevant reports submitted for reporting purposes.
4. Responsible for HR record management. Oversee and maintain the organisation’s employee records (both digital and physical records), ensuring compliance and confidentiality of HR data.
5. Provide prompt advisory and customer service to colleagues and forge closer partnerships with stakeholders.

Requirements

1. Degree in Human Resource/Business Management or equivalent with a minimum of 5 to 8 years of experience.
2. Meticulous and possess operational and systems thinking skills.
3. High level of initiative, independent with strong problem-solving skills.
4. Able to communicate and interact with all levels of staff.
5. Able to multitask effectively.
6. Team player and able to work well under pressure and tight deadlines.