Senior Analyst, HR Services, JAPAC

What You’ll Do

This is your chance to work with the people who are leading the cloud revolution. You will be the guardian of our company's reputation and culture, ensuring that every new hire meets our high standards. Your primary objective is to conduct meticulous background investigations on potential employees, leaving no stone unturned in your quest for the truth. This role is vital in preventing potential risks, maintaining a safe work environment, and fostering a culture of trust and integrity.

As a HR Services Senior Analyst in the Background Verification Team, you will:

• Embark on a journey through the past: You'll meticulously verify employment history, educational qualifications, and professional references, ensuring that every detail provided by the candidates is accurate.
• Become a detective in the digital world: Perform public record searches, including criminal background checks and court document reviews, to uncover any potential red flags or concerns.
• Master the art of the interview: Conduct engaging and insightful interviews with applicants, former employers, and references to assess character, credibility, and fit within our company.
• Analyze and assess like a pro: Gather and analyze information from various sources, including social media, public databases, and personal interviews, to create a comprehensive profile of each applicant.
• Seek the truth and resolve mysteries: Identify and investigate discrepancies, following up with diligence to ensure the integrity of the application process.
• Prepare compelling reports: Summarize your findings in clear, concise investigation reports, providing hiring managers with valuable insights and recommendations.
• Keep confidentiality as your compass: Maintain strict confidentiality and adhere to legal standards while managing sensitive information.
• Stay ahead of the legal game: Keep up to date with relevant laws and regulations to ensure our background check processes are compliant and best-in-class.
• Be a mentor and guide: Train and mentor colleagues on background check procedures, sharing your expertise to enhance our team's capabilities.

Additional Responsibilities

• Work with other regional process counterparts, partners, collaborators, Country HRs, Business HRs, HR Privacy & Security, and Audit teams to standardize, simplify and automate HR operational processes and services.
• Lead/support in implementing process efficiencies and improvements. Identify and promote standard methodologies.
• Handle requests in Oracle Service Cloud ticketing system and meet the Service Level Agreement.
• Respond accurately, expertly, and timely to all requests.
• Make improvements and adjustments to optimize operational excellence and customer experience.
• Ensure data privacy and Oracle data standards.
• Partner with management and key stakeholders to process sophisticated, confidential, time-sensitive data.
• Make recommendations, participate in UAT testing, implement systems and process improvements.
• Lead daily operations - including processing and handling complex, confidential, and time-sensitive human resources related data.
• Look for problem trends and seek opportunities for process improvement.
• Work and collaborate globally, standardizing, simplifying and automating HR operational processes and services.
• Perform additional related tasks and duties as needed.

Required Skills/Experience
What You’ll Bring

• Investigative Prowess: You have a proven track record in conducting background investigations, with expertise in employment verification, education checks, and reference screening.
• Interviewing Excellence: You possess the ability to engage and extract information from individuals, ensuring a high level of comfort and cooperation during interviews.
• Analytical Acumen: Your eye for detail and analytical skills allows you to identify even the smallest discrepancies and make informed assessments.
• Report Writing Proficiency: Creating clear and concise reports that effectively communicate your findings is second nature to you.
• Organizational Skills: You can juggle multiple investigations while maintaining meticulous records, ensuring no detail is overlooked.
• Independence and Teamwork: You work well independently but also thrive in a collaborative environment, contributing to a positive team dynamic.
• Communication Skills: Your written and verbal communication skills enable you to convey complex information effectively to various stakeholders.
• Discretion and Integrity: You have a reputation for discretion and are trusted to handle sensitive information with the utmost care.
• Adaptability: You embrace new investigation techniques and technologies, always seeking to improve and evolve your skills.

Why Join the Team?

This role offers an exciting opportunity to contribute to a company that values integrity and excellence. You will be part of a supportive team encouraging professional growth and development.

Additionally, you'll have the chance to:

• Make a tangible impact on the company's success by ensuring a robust and reliable hiring process.
• Continuously develop your investigative skills and stay updated with the latest industry practices.
• Work in a dynamic environment where every case is unique, offering new challenges and opportunities for growth.
• Collaborate with a diverse team of HR professionals and contribute to a positive and inclusive company culture.