Senior / Administrative Assistant, Therapy Services

To provide administrative support and offload administrative workload from a team of therapists.

Responsibilities:

1. Office Administrative:

• Handle phone enquiries in office, GYM counter and DRC counter.
• Manage Therapy Services enquiries.
• Take minutes during departmental meeting.
• Photocopy forms and keep regular supply of forms.
• Book / set up room and other equipment for meetings and trainings.
• Report faults.
• Take charge of Fire Drills.
• Distribute, send and collect letters.
• Administer filling matters.

2. Operations Administrative:

• Enter data for Modified Barthel Index (MBI) and Hospital Occurrence Report (HOR).
• Update contact list and digital board in ward.
• Oversee billing matters and manual charging.
• Process Senior Mobility Fund (SMF) application.
• Support and coordination for departmental events.

3. Reports:

• Generate reports.
• Maintain monthly statistical template.

4. Inventory & Equipment:

• Purchase, monitor and oversee preventive maintenance of equipment and inventory.
• Maintain departmental stocks and inventory.

5. Staff Matters:

• Monitor locum time-in, time-out and attendance.
• Submit MCs, training certificates, training forms and other documents to HR/Finance on a timely basis.
• Register BCLS certification, CME talks and staff engagement programs.
• Activate therapists’ access for all required applications.

Requirements:

• GCE “O” Level and above.
• Minimum 2-3 years’ experience, preferable in a healthcare setting.
• PC illiterate with proficiency in Microsoft Office.
• Must be a team player.
• Able to multi-task and work independently.
• Strong analytical skills.
• Excellent interpersonal skills in working with both internal and external stakeholders.
• Comfortable in supporting big team and open office concept.