Security Coordinator, One Raffles Quay

Security Coordinator, One Raffles Quay

Job ID: 197557

Posting Date: 19-Dec-2024

Segment: GWS

Employment Type: Full-time

Department: Facilities Management

Location: Singapore - Singapore

About the Role:

The Security Coordinator role will focus on delivering world-class service for our client in financial services on behalf of CBRE and the security supply chain. This position supports the client’s estate by providing a safe and secure workplace for both colleagues and client customers. The coordinator will oversee the security supply chain to develop skilled, expert, engaged, and empowered virtual teams, underpinned by clear processes and procedures, ensuring that CBRE understands the client's challenges and provides exceptional customer service while safeguarding both the clients' and CBRE’s brand.

What You’ll Do:

1. Implement and adhere to security policies at client sites, including offices and operational buildings, with or without a security officer presence.
2. Manage security providers across the estate to ensure they are knowledgeable and competent, with robust and auditable processes and procedures in place, aligning with agreed Service Level Agreements.
3. Work with clients to deliver exceptional service through coaching and developing colleagues, ensuring best practices are shared across all sites.
4. Engage in client stakeholder management by building relationships, understanding the client’s roadmap and requirements, and interpreting any potential impacts for CBRE.
5. Oversee a governance and assurance program for the supply chain, ensuring strategic alignment.
6. Assess security risks and vulnerabilities to inform mitigation programs.
7. Evaluate site security systems for design and condition, ensuring supplier PPM programs and system replacement requirements are met.
8. Deliver within an agreed budget through efficient cost management, utilizing MySupplier and other capabilities from within CBRE or the client’s platform.
9. Support the selection process and partnerships across the estate, employing creative thinking to improve services and add value to CBRE.
10. Manage security providers to ensure service delivery meets contractual requirements and exceeds client expectations.
11. Support the Clients and Security Leader in delivering the client’s strategic intent, ensuring CBRE provides world-class service.
12. Check compliance with the site assignment instructions (AIs) document for each site in line with security policy and client’s/CBRE’s framework.
13. Act as the first point of contact for all security service issues within the estate, coordinating internally with CBRE, the client, and the supply chain.
14. Provide support for all projects and project-related initiatives, including FCP, REC, and Corporate Security projects (e.g., Project ONE, Digital Credential, Key Management, Visitor Management).
15. Provide administrative support to various working groups (e.g., Global Data Centres, Global OpsWG, APAC Security & Safety, Singapore BCM deliverables).
16. Offer general administration support to various tools and applications within the client domain (e.g., SharePoint, meeting minutes, ATOM, shared drives).
17. Provide administration support for Executive & Event Protection (EEP), including event assessments, executive itineraries, and possible onsite event support.