SEA Senior Associate Consultant, Regional Product Sales

SEA Senior Associate Consultant, Regional Product Sales

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Consultant will be accountable for delivering high quality and effective client servicing, day-to-day account management and customer service. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Radford McLagan Compensation Database (RMCD) within Aon Talent Solutions in Southeast Asia.

Consultant to undertake the following activities in the SEA region:

Account Management

• Build and manage relationships with key clients to ensure client stickiness and renewal with Aon.
• Interact with prospects in the HR function to CxO level across emerging companies to global enterprises, proactively developing and maintaining mutually beneficial productive relationships.
• Onboard clients to the survey platform, providing participation support, including undertaking job matching, sales/account renewals, platform training and orientation to client, responding to client queries on our participation processes and other account management activities.
• Ensure diligent tracking of the client participation details by ensuring accurate data is captured in the tracker on a timely manner including sharing of the updates to the wider SEA data solutions team during the monthly meetings.
• Develop and maintain positive customer relations through regular and proactive communications.
• Recognize, understand and translate client questions, comments and requests into potential opportunities for supplemental report sales or consulting assignments.
• Undertake client data review prior to the submission or reporting of the quarterly reports.

Business Development

• Work with and support Marketing/Commercial team to build a demand generation strategy.
• Build new industry forums positioning Aon's Human Capital Solutions across Southeast Asia.
• Support on Aon's growth initiatives by partnering with various teams to drive revenue through other Aon offerings.

Skills and experience that will lead to success

• With solid experience of human resources, account management, compensation survey management, client servicing or other related industry experience.
• Degree holder in a related discipline (Business, Finance, HR Management).
• Able to work as an integral part of a team, fostering teamwork and cultivating relationships, as well as work independently or with minimal direction.
• Must be a motivated self-starter who is able to manage competing priorities.
• Organization skills and detail oriented. Attention to detail is crucial.
• Must be able to support clients across SEA/APAC.
• Possess excellent command in written & spoken English.
• Strong interpersonal communication and presentation skills, both verbal and written.
• Proficient in Microsoft Office, in particular Excel (macros a plus), PowerPoint and Word.
• Work experience in surveys and/or compensation design would be an advantage.
• Prior experience in positions requiring strong customer service skills preferred.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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