Division: Legend Logistics/BIO
Job Description
Ensure 100% Compliance in Enterprise Master Data Management Program, with support mechanism to assist BPO/Key Business Users to operate effectively on SAP S4 HANA platform (including needs for business process modification).
Provide excellent support of level 1 and level 2 support mechanism (level 2 via Application Management Service model) to ensure requests, issues, enhancement/optimization program are consciously monitored and delivered based on sign-off timeline, with appropriate Configuration test, User Acceptance Test, and migration of data.
Work with infrastructure lead and host partner to conduct periodic audits, check on barometer of S4 HANA cloud performance. Put in place exigency solutions to prevent disruption in service and operation, and to escalate critical issues to BIO/AMS partner/SAP, and to follow through issues until a solution is effectively in place.
Lead and actively collaborate with program manager and Functional Consultants' team; and consistently engage with BPO to share feedback/areas of improvement wherever necessary.
Ensure proper negotiation and documentation handling.
Requirements:
Bachelor's Degree in Business Management or Information Technology.
Proven functional consultant in scoping, configuration, testing and have led at least 2 successful major SAP S4 HANA Core Enterprise implementations and regional rollouts.
Been an experienced SAP functional consultant in fields such as FICO, SD for not less than 10 years (knowledgeable in service master, service catalogue, asset management, AR/AP, GL, Cost Centre and Group reporting).
Technical knowledge or experience with ABAP programming and SAP Fiori is a plus.
Experienced in leading and driving Master Data Management (Request, Change, Approve, Release) within SAP application environment, with SAP functional team and key business users/BPO to ensure timelines and governance.
Ideal knowledge in ISO Tank, Container TEU freight management or shipping (as a shipper or logistics service provider).
Experience working with Small Medium Enterprises within Singapore/Malaysia that embark on SAP S4 HANA as core enterprise adoption, with experience coaching and guiding both SAP functional consultants and Key Business Process Owners/Users in all SAP related support.