Salesforce Solution Lead

Location: Singapore (Hybrid Work Arrangement)

Job Type: 1-Year Renewable Contract

Industry: Consulting

Salary: $12,000-$13,000 SGD per month

Job Summary

We are seeking an experienced Salesforce Solution Lead to oversee the end-to-end delivery of Salesforce projects, including design, development, integration, and deployment. The ideal candidate will possess deep expertise in Salesforce solutions, strong leadership skills, and a proven ability to manage both onshore and offshore teams effectively.

Key Responsibilities

1. Leadership and Ownership

• Act as the primary point of contact for all Salesforce-related discussions throughout the project lifecycle: Foundation, Build, Testing (SIT & UAT), Data Migration, Deployment (Go-Live and Hypercare).
• Define Salesforce project scope, timelines, deliverables, and budgets in collaboration with stakeholders.
• Coordinate with both client and consulting teams to align Salesforce solutions with business objectives.
• Conduct regular status meetings (daily, weekly, monthly) and provide progress updates to stakeholders and leadership.

2. Technical Leadership

• Design scalable and robust Salesforce solutions, including data models, security models, workflows, custom objects, and integrations.
• Oversee development activities, ensuring compliance with Salesforce best practices and governance limits.
• Lead Salesforce environment readiness and manage reusable components (e.g., custom objects, Lightning Web Components, Apex triggers).
• Ensure efficient integration of Salesforce with SAP ERP systems and other third-party platforms.

3. Functional Expertise

• Translate business requirements into functional specifications and technical solutions tailored to the CPG sector.
• Conduct gap analyses to ensure alignment of solutions with business goals, including order management, field service operations, and inventory tracking.
• Develop prototypes and proofs-of-concept for complex features or functionality.

4. Project Deliverables

• Create and maintain comprehensive project documentation, including:
• Business Blueprint Document
• Solution Design (High-Level and Low-Level)
• Functional & Technical Specifications
• Deployment Plans and Post-Deployment Support Documents

5. Offshore Team Management

• Manage and mentor offshore teams, ensuring effective task allocation and monitoring progress.

6. Risk and Issue Management

• Identify potential risks and develop mitigation strategies to minimize project impact.

Key Skills and Requirements

• Extensive Salesforce Expertise: Proficient in Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.
• Technical Proficiency: Strong experience with Salesforce data models, workflows, custom objects, Lightning components, and integrations.
• Integration Knowledge: Proven ability to integrate Salesforce with SAP ERP systems and other external platforms.
• CPG Sector Experience: Familiarity with industry-specific processes like order management, inventory tracking, and field service.
• Leadership Skills: Demonstrated ability to lead cross-functional teams and manage offshore resources effectively.
• Certifications: Salesforce certifications (e.g., Salesforce Certified Application Architect, Salesforce Certified System Architect) are highly desirable.
• Soft Skills: Excellent communication, stakeholder management, and problem-solving abilities.