Salesforce Project Manager

Responsibilities

• Capture, understand and analyze client user requirements and objectives
• Project manage resources and delivery of business implementation successfully
• Help project team with the design and development tasks including the integration of other systems
• Deliver and install technology solutions
• Manage all documentation (including technical, functional specifications, backlogs, user manuals, project support documents)
• Conduct training on implemented solution
• Foster partnership with customers, stakeholders, sponsors and 3rd party (outsourced team, software vendors)
• Coordinate releases and post Go-Live materials (e.g. training documentation, training sessions)
• Drive the support and maintenance of the application; at least organize the handover of his project to the support team
• Continually improve knowledge and expertise on Salesforce.com solutions

Your Profile

• Bachelor's Degree or equivalent diploma in Business or Computer Science
• Good tertiary qualifications in Management or Engineering with a strong IT affinity/background is a plus
• At least 5-8 years of relevant working experience as Project Manager
• Project Management and Team management experience
• Experience to work projects or accounts from a public sector (Government or Public Corporation)
• Project Management certifications (Prince, PMI...) are good to have
• Scrum PSPO or PSM certification is an advantage
• Experience in working in complex environment and with distributed team
• Very good communication skills with customers, team and stakeholders
• Independent, creative and reliable
• Focused and detail-oriented
• Able to work both in a fast-paced and demanding environment
• Customer focus mindset
• Salesforce certifications or hands-on experience is not required but will be a plus
• Travel and overseas posting for mid-to-long term to be expected