Salesforce Delivery Manager

Responsibilities

• Lead, coach, and support delivery teams.
• Ensuring the team follows Salesforce best practice to consistently deliver excellence.
• Coordinate with internal/external team towards planning and managing dependencies.
• Manage risks or issues at the delivery level.
• Provide budget, capacity, and resource planning and management.
• Review the performance of the team, provide feedback and make changes as and when its required.
• Assisting Sales in scoping and project estimation efforts.

Profile

• Bachelor's / Master's in Computer Science (or equivalent)
• 8+ Years of consulting experience
• 6+ Years of demonstrated Salesforce consulting experience
• Exposure to software/product development cycle with track record of driving features across complete development lifecycle
• Knowledge of implementation project management methodology and managing cases from the clients.
• Mastery of best practices and architectural patterns in Salesforce
• Exposure to Git based tools like BitBucket
• Exposure to VSCode, Salesforce DX, Tooling, Metadata APIs
• Excellent analytical, written and verbal communication skills, effectively able to collaborate with multiple teams across geographically diverse areas
• Ability to work both collaboratively with team members as well as autonomously on projects and tasks
• At least Sales Cloud Certification/Service Cloud Certification is required.
• Good Experience to manage teams