At Abbott Structural Heart, we’re helping rebuild better hearts and improve patients’ quality of life with an improved benefit-to-risk profile by delivering better therapies, better evidence, and better experiences.
Responsibilities
Achievement of Sales Training objectives, goals, strategies and measures.
In line with the global training strategy and framework/plan, actively collaborate with APAC countries to identify sales team skill gaps & needs
Drive and implement soft skills training programs in the APAC region for all commercial teams
Plan and deliver training sessions.
Set up and roll out a lean training effectiveness evaluation process
Collaborate with cross function teams like Product Training & Education, Marketing, HR, external vendors, etc. to structure training programs, refine contents and where possible leveraging CRM tools for analysis and driving behavioral changes.
Prepares lesson plans and training materials.
Monitor training outcomes and participant progress, providing ongoing support and adjustments to enhance learning retention and application.
Import best practices for adult learning methods and content.
Coordinates the development of training tools, including AI driven tools.
Collaborate with ComEx team to build practical tools to transfer classroom learning to in-field behavior, this includes sales call planning, coaching tools and coaching the coach.
Suggest the most proper training methodology base on country specialties.
Continuously revise lesson plans to ensure course material reflects cultural differences, newest product features, meets new training requirements and to keep technical information up to date.
Develops and maintains a wide range of training suppliers’ network in order to efficiently identify program supplier when necessary in APAC region.
Requirements
Bachelor's degree or above
Minimum of 10 years’ relevant experience (ideally in the life sciences sector), with previous sales training experience is a plus
Strong coaching and training skills, preferably with project management experience
Excellent communication skills and the ability to influence, lead, negotiate, and work effectively at all levels
Proven ability to manage multiple priorities and keep projects on track to meet deadlines
Able to work independently
Fluency in English with either Mandarin or Japanese proficiency
Results and performance driven
Familiar with MS Office Suite of Products (PowerBI, MS Teams, Excel, PPT)