Sales Support Executive

Company

GooseOTT

bitkernel.tech

Designation

Sales Support Executive

Date Listed

10 Apr 2025

Job Type

Entry Level / Junior Executive
Full/Perm

Job Period

Flexible Start, Permanent

Profession

Customer Service / Communications

Industry

Computer and IT

Location Name

Singapore 119963, Singapore

Allowance / Remuneration

$4,500 - 5,000 monthly

Company Profile

We are a global leader in SaaS solutions for video streaming, serving a diverse range of industries and markets across multiple regions. As part of our expansion, we are building a new product team to drive innovation and provide enhanced support for our streaming platform. Backed by a well-established and profitable international business, we are poised to continue our growth. Our mission is to develop a next-generation SaaS platform tailored for video streaming, empowering our clients to launch custom mobile, TV, and web applications for live streaming and VOD content. Over the next three years, we aim to become the world’s leading provider of streaming SaaS solutions.

Job Description

Job Summary:

GooseOTT.com is looking for a detail-oriented and proactive Sales Support Executive to assist the Business Development Manager in driving sales operations, managing client communications, and ensuring smooth execution of sales processes. This role is crucial in supporting the sales team to achieve business growth and client satisfaction.

Key Responsibilities:

1. Sales Coordination: Assist the BD Manager in handling sales inquiries, preparing proposals, and managing contracts.
2. Client Communication: Maintain regular communication with clients, addressing their queries and ensuring timely responses.
3. Lead Management: Support in tracking and updating leads in CRM systems, following up on prospects, and ensuring proper documentation.
4. Market Research: Conduct research on market trends, competitors, and potential business opportunities.
5. Administrative Support: Prepare reports, presentations, and other documentation required for sales meetings and client interactions.
6. Order Processing: Assist in processing sales orders, coordinating with internal teams for service delivery, and ensuring client satisfaction.
7. Event & Meeting Support: Arrange and coordinate meetings, client visits, and participation in industry events or trade shows.
8. Collaboration: Work closely with marketing, operations, and finance teams to streamline sales activities.

Requirements:

1. Bachelor’s degree in Business Administration, Marketing, or a related field.
2. 1-3 years of experience in a sales support, sales coordination, or customer service role.
3. Strong communication and interpersonal skills.
4. Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
5. Ability to manage multiple tasks efficiently and work in a fast-paced environment.
6. Detail-oriented with strong organizational skills.
7. Prior experience in the media, entertainment, or tech industry is a plus.

Why Join Us?

1. Be part of an innovative company in the OTT industry.
2. Work in a dynamic and collaborative environment.
3. Opportunities for career growth and professional development.

Join us and be part of an exciting journey to revolutionize the video streaming industry through data-driven insights. Let’s build the future of streaming together!

Application Instructions

Thank you for your interest in applying to BitKernel. To submit your application:
Email your latest resume to victoria.wong@bitkernel.tech.
Subject line: Use "Application for [Job Title] – [Your Name]"

Please note that only shortlisted applicants will be contacted for further steps. We appreciate your understanding and look forward to reviewing your application.