Sales Manager | Al Futtaim Automotive | FAMCO

Sales Manager | Al Futtaim Automotive | FAMCO

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the Role:
The Sales Manager will be responsible for overseeing the ownership and control of Hangcha sales with Global Key Accounts in the UAE. You will lead a sales team, manage key accounts, and support the business in meeting its performance targets.

What You Will Do:

1. Manage International Key Accounts (IKA) of Hangcha present in the UAE, ensuring the entire portfolio (units, parts, and services) is effectively handled, serving as the first point of contact to resolve any issues.
2. Lead and motivate a sales team to achieve the sales targets set by management and to capture the desired market share within the first year.
3. Drive achievement of agreed Key Performance Indicators (KPIs) with a focus on volume, margin, and revenue growth.
4. Ensure monthly overdue targets are met and not exceeded.
5. Maintain a stock level where old-aged stock is kept below 10% of the overall inventory.
6. Uphold high customer service standards by managing customer expectations and aligning with AF Standards.
7. Support the Head of Business and other stakeholders in executing initiatives for the division.

Required Skills to Be Successful:

1. At least 5 to 7 years of experience in the automotive industry, preferably within the Commercial Vehicles division, with a minimum of 3 years in a managerial position.
2. UAE experience is an added advantage.
3. Excellent communication skills in English; Arabic is a plus.
4. Proficiency in MS Office applications (Word, Excel, PowerPoint).
5. Strong leadership and team management skills to drive sales performance.
6. Ability to manage key accounts and customer relationships effectively.
7. Proven ability to meet sales targets and manage stock efficiently.
8. Excellent problem-solving skills and customer service orientation.

About the Team:
You will be joining a dynamic and growing team focused on achieving market leadership in the automotive sector. The team values collaboration, innovation, and customer satisfaction. You will play a pivotal role in leading the sales team to success and contributing to the overall growth of the business. We are dedicated to providing ongoing support and development to ensure every team member thrives.

What Equips You for the Role:

1. A background in the automotive industry, specifically in the Commercial Vehicles division.
2. Strong experience in handling Key Accounts and driving sales teams.
3. Proven track record of achieving sales targets and maintaining customer satisfaction.
4. Knowledge of the local market in the UAE and understanding of regional business practices.
5. A proactive attitude with excellent organizational and leadership skills.

About Al-Futtaim Automotive:
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.