Sales Manager

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels.
• Identify new market segments and business opportunities, and pro-actively gather market and customer information.
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone, or online social media to develop relationships with clients.
• Develop relationships with guests/customers and ensure quality service delivered in accordance with the company's standards.
• Prepare weekly sales reports and assist in the annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow up with clients on proposals, contracts, reservations, payments, etc.

Skills Requirements

• Min 2-5 years and above in hotel sales or revenue management (preferably in 4-star hotels).
• Proficient in prospecting, negotiation, and managing customer relationships.
• Familiarity with hotel operations, hospitality trends, and competitive landscape.
• Excellent interpersonal and communication skills, both written and spoken.
• Able to provide excellent service with prompt follow-up actions.
• IT savvy, preferably with OPERA system knowledge.

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experience.
• Only shortlisted candidates will be notified.